Care and Curiosity

The art of brainstorming has always been one of my favorite topics, and as a design educator, it has quickly become one of my favorite lesson plans. I typically introduce design students to a series of different ideation methods, discuss what has worked well and not so well for me in my practical experience, and then encourage the students to research alternative ideation methods online and in published journals. To put theory into practice, I ask the students to build off existing methods to create their own process, and then ask them to prepare and conduct a group ideation session during class.

On the day of brainstorming, we break into small groups and the session leaders introduce their process and objectives to the other students, their unknowing test participants in the creation of a novel ideation method. And then… the room lights up. While implementing their methods the students become electrified. Bouncing around the room, building off each other’s ideas and enthusiasm, literally shouting in joy when a radical, often humorous, idea emerges. The space radiates. The laughter, the physical interactions, the pantomiming. Markers dance across the tables. Paper and sticky notes fly through the studio air. It’s a productive machine, and pure joy to observe.


This year has been different. Many of my previous lecture slides on ideation were useless. I have one slide titled ‘Get Physical with Your Ideas.’ I left it out this semester. It’s not relevant. Sure, we went through the motions, discussed ideation methods and good practices, and I even introduced some new ideas for remote brainstorming. The students engaged in deep conversation and developed some great ideas. But the radiant energy I love so much about group brainstorming was simply not the same.

The studio spaces this year are different too. The usual clutter of paper, cardboard, markers, and physical mock-ups is noticeably absent. Class seats are spread out. Instructors can no longer grab a student’s computer mouse and catch them up on a step they’re struggling with in a particular software. We hand motion more. We wipe everything down more. We wait patiently much more. And we remain 6 feet apart.

Similarly, there’s a noticeable change in the students. They’re stressed, anxious, and bored, all with good reason. Recently, I sent a short survey to my students to gather some feedback, and the responses were tough to read.  They’re worried about the normal things for sure, but on top of the typical anxiety they’re scared for their own health. They’re concerned about their friend’s well-being. They’re bored and distracted by constantly sitting in front of their computer screens. They find it more difficult to ask questions during remote lectures, and then find it more difficult to reach out to instructors after class. Perhaps most concerning, they have a tough time imagining a future that looks brighter.


Change is hard, especially when the future looks less appealing. It takes a toll on people. But change is also inevitable and necessary. If we refuse to adjust, to pivot our approach to solving problems, we’ll fail to succeed. We’ll fail to care. This is important to understand for students and for educators. In light of this, I’ve put together a few simple ideas for pivoting this semester. This is certainly not exhaustive, and the ideas may not work for everyone. I encourage you to read, reflect, and add your own. Document them. And solicit feedback.


Trust your curiosity. When you don’t know something, ask about it. Ask constantly – during Zoom lectures, during group exercises, while working in the computer lab, while making things in the shop (if possible). Ask how. Ask why. Now, more than ever, it’s important to expand your courage to ask more. Minimize the fear of the unknown by finding the answers to your questions.

Engage in conversation. Reach out to your professors outside of class time. Set up a time to discuss a particular problem you’re trying to solve or ask for feedback on an idea you have for an assignment. Do the same with classmates, especially ones you might not typically engage with socially. The traditional means of engaging in happenstance conversation has been challenged by COVID-19 protocols. It’s important to find new ways to talk to each other.

Challenge yourself and your classmates. Provide your classmates with feedback, both positive and constructive. Start the conversation in class, and then continue it afterwards through chat forums. If you’re worried about being negative, consider starting the conversation with, “You may want to consider…”. Or consider balancing your constructive criticism with praise such as: “I really like this solution, but what if…?” Ask your classmates what they think of your ideas, your sketches, your work. And listen.



Solicit feedback. Send out a short survey to engage your students in a dialog about what’s working well and what’s not working well in class. Your students are exposed to a wide range of pedagogical approaches, and they can tell you which courses are proving more successful during this time of rapid evolution in educational practice. Use this knowledge to improve your own approach to coursework, assignments, lectures, and exercises.

Show you care. Tell your students you care about their success in and outside the classroom. It’s easy to forget. But also show them you care by making yourself available. Remote lectures are not as engaging. Augment your lectures with more one-on-one engagement outside class time.

Introduce moments of joy. This one’s simple, just watch this Ted Talk with your students: Ingrid Fettell Lee on the Aesthetics of Joy. Have a discussion after the video, and encourage your students to think about how to integrate joy in their lives and their design work. Sometimes, you just need a reminder.

Suspended Animation

We respond to moments of abrupt and unexpected change at different speeds.

My speed has been zero, or maybe zero in reverse. I’ve been lost. Unable to respond. Unable to find the words to describe my being. I’ve been stuck and still and silent. And while I sit here, listening, observing, others have responded with such purpose and power and urgency.

Thoughtful reflection, however, comes to each of us in different ways. One of the more moving reflections came to me recently in the form of a family email, sent from a thoughtful scholar. So, while I remain at a loss for words (and with the generous approval of the author), I find it fitting to share with you a reflection more articulate and more thought-provoking than I could ever hope to provide.  I’ve included all the content, including the obligatory family niceties, because I feel like the author was writing to a far bigger audience. The letter spoke to me, and perhaps it’ll speak to you as well.

I recommend you ‘ride along.’


From Professor Robert Van Dellen:

Dear Families & Friends,

T.S. Eliot offers these words of wisdom, his beckoning “prayer” in times of stress:  “Teach us to care and not to care.  Teach us to be still.”  Somehow those words resonate with me during these difficult and trying times. I’m still ruminating, which I belabored in my last lengthy musings.  And my rumination of late brings me to think a lot about the state we are in:  A State of Suspended Animation.  It’s a sensation I feel all too acutely; perhaps you do too?

It’s actually a term that has a definition:  “The temporary cessation of most vital functions without death, as in a dormant seed or a hibernating animal.”  Well, my vital functions as of yet have not ceased, thank gawd, but, nevertheless, there is still a sensation of hanging in a state of limbo while still being active, perhaps standing still on a perpetual escalator.

Now before I continue, you are invited to hit the DELETE key on your device.  I will feel no pain. I won’t even know you did it.  So feel free.  Or the alternative is to ride along as I once again try to make sense of all this senselessness.

How do we cope with non-animation animation? I think I’m doing okay part of the time, but then I  inadvertently slink into some dark place filled with anger, frustration, fear, uncertainty, and simply damn sick of where we are right now. I’m weary of washing my hands 162 times a day, pushing the shopping cart accidentally the wrong way down the aisle wearing that stupid mask, which fogs up my glasses and makes it difficult to keep my glasses on.  It’s all just toooo much, too abnormal, too uncertain.  And yet I know deep down that we will not be going back to that old Pre-Coronavirus state. Whatever the new new normal will become, for it’s still emerging, it will be very different indeed.


And so in my suspended animation, I vacillate between thinking I’m doing pretty well, adjusting, handling it; but then I go through a kind of seismic shift – missing so much so terribly:  Not being able to see our children and grandchildren is so very difficult; having to cancel our plans for the summer and fall is frustrating; wondering when we can go out for an enjoyable dinner; wanting to get together with friends; and on and on and on. I think it’s okay to be angry about all this loss.  I think we can permit ourselves to be frustrated and disappointed and to admit that this is not easy.  And those words from T.S. Eliot make sense right now.

I think this is a time when we have to make sure our dragons or ghosts, whatever skeleton, shape, or face they have (fear, doubt, anxiety, anger, etc.), don’t take on too much presence in our lives. If we do, our dragon will seek its own revenge. Conversely, I hope and pray that what emerges from all this are many unrealized possibilities and opportunities waiting to happen—creative, innovative corrections and new beginnings that open doors to a kinder, more gentle, and more humane world.

History can teach us valuable lessons, for we have seen other seismic shifts where the paradigms change directions, the world tilts, and there is no going back to the “old ways.” The two World Wars, the Civil War, the Civil Rights Movement, Vietnam are some examples. They show us times of tremendous struggles and yet also times of enormous human capacity for survival, endurance, and even better, brighter angels. I hope and pray we will look back at this time, having gotten out of the vacuum and unsuspended the suspension, when the fog has lifted, and we can sing and dance, dine and drink, celebrate, and be together. Goggle John Legend’s “Bigger Love.” I long for the time when we have moved beyond “Mourning in America & in the World,” to “Morning in the World.”


There is a profound philosophical concept that is often misunderstood, misused, and mistreated.  It is “Carpe Diem,” which is a Latin phrase literally meaning “seize the day.” Generally, this concept is one that encourages us to make the most of the present, because we cannot change the past or determine the future. But the concept is much more complex than that, coming from the Roman poet Horace in 23BC. It promotes the important notion that we need to live in the moment, “be still,” and not be egotistically preoccupied with controlling or determining the future, which is always uncertain. It doesn’t mean that we ignore the future, but it does suggest that we need to be humble about our own power of control. It’s a concept fitting for us in these times, I think. So seize the day and make of it the most you can, accepting what you cannot control and being grateful for all the blessings and opportunities you have.

“Teach us to care and not to care. Teach us to be still.”

Or to borrow another worthwhile lesson from T.S. Eliot:  “We shall not cease from exploration.  And the end of all our exploring.  Will be to arrive where we started. And know the place for the first time.”

Miss you, love you, thanks for indulging me—those that didn’t hit “Delete”—and may you truly find some stillness in all this chaos, with my fond regards,


A Bidet is Better.

I have a confession to make. I’m actually quite embarrassed. Perhaps I shouldn’t be. I know most Americans behave the same way. I believe most of us are aware of the consequences. Still, I’m almost afraid to admit it. I feel like if I take this charge, admit my poor decision making, perhaps some of you will too. If I make my guilt known, perhaps I can change. And if I’m truly lucky, perhaps some of you will change with me.

I use toilet paper.


If the coronavirus pandemic has taught me one thing it’s this: we use far too much toilet paper and far too much paper-based products in general. I’m ashamed because I know better solutions exist. Many of these solutions have been in practice for centuries in developing countries, and yet we Americans refuse to adopt them.

I can’t help but wonder why. Why do I continue to wipe myself dry with ultra thick toilet paper? Why do I find it appropriate to simply flush this paper down the drain? Why is this behavior normal?

The truth is it should not be normal. The sad part is that I, and I assume many of you, are profoundly aware of the consequences. I’m generally aware of the journey toilet paper takes and where it ends up (if you’re not, click here). I understand the devastating impact toilet paper has on our sewage system (read this). I realize that my regular use of toilet paper contributes to the massive wads of dense, disgusting sewer plugs affectionately referred to in the media as fatburgs. For those of you unaware, fatburgs consistently clog our sewer systems causing back-ups and overflow, ultimately dumping thousands of gallons of raw sewage into our streams, rivers, lakes, and oceans each year. We spend millions of dollars each year removing these fatburgs from our sewers.

The most embarrassing aspect of this whole situation is that a better alternative already exists: the bidet (pronounced “be-day”). Many countries throughout the world, including most of Europe, Asia, and much of South America, have fully embraced the bidet. Anyone who has traveled to these continents has no doubt benefited from the experience. Americans, of course, have been woefully slow to adopt the bidet. The reasons for our refusal to accept the bidet are tragically misguided, many of which are closely linked to our nation’s sad history of sexism and misogyny. You can read a more thorough review of why the bidet has not been adopted in America here.


In dealing with my own guilt, I’ve started to think about why I continue to behave the way I do. Why do I, with my full knowledge of the costly results, continue to use toilet paper? Why do I find it so hard to change? Why do you? I thought by listing some of the reasons, and discussing my general thought process, perhaps we might all start to re-think our bathroom behavior.


Fear of the unknown.

To be fair, I too was quite intimidated during my first encounter with a bidet. Let me shed a little light on the subject. There are essentially 3 types of bidets. The most advanced are all-in-one toilet systems, combining the functionality of a toilet and an ergonomically positioned bidet attachment that squirts a steady stream of water on your anus and genitals. The original European version from the 18th century is comprised of a separate wash-basin that you fill with water and cup your hands to wash said regions of yourself. Don’t forget to clean the bidet after use. The 3rd version is a separate handheld that is typically attached to the wall or a toilet, and is essentially a hose with a nozzle. All 3 options are cleaner, more comfortable, and more effective than toilet paper. If you’re one of the unfortunate and initiated, here’s a more thorough breakdown of how to use a bidet.

Now you know.


It’s gross.

Smearing feces around with dry toilet paper is less effective and can lead to dryness, rashes, UTIs, and hemorrhoids. Gently washing your undercarriage with soap and water is a far superior personal hygiene practice. I assume, or perhaps severely hope, we all practice a similar hygiene method when taking a shower. And, let’s not forget, Everyone Poops.


Bidets are expensive.

For many years, the American market only had access to a few, more expensive bidet options, such as the Toro Washlet.  Thanks to a slowly changing perspective regarding personal hygiene, there are now more affordable options available. The Tushy Classic, for example, is a $79 add-on that provides bidet functionality without the need to install a whole new system. An even more affordable alternative can be found here. People throughout the world have cleaner anuses than Americans using a bucket, some water, and a little soap.


Do I still use toilet paper?

Ideally, no. Remember, the goal here is twofold: to improve hygiene and to reduce the use of paper-based products. Washable towels are preferred. Provide a dirty clothes bin near the toilet to dispense the towels after use, and then wash them as you normally would. If you’re cleaning is acceptable, the towel is used primarily for drying yourself – little to no waste should be present. The fancier bidets often provide a dry setting that blows warm air onto your nether regions. Highly recommended. If towels or an air dryer are not available, use a small amount of toilet paper to dry and throw the toilet paper in a waste bin or, if necessary, the toilet.


Given the current circumstances of the global pandemic, I can’t help but think this is a rare opportunity for design to highlight its true value. Through thoughtful design choices and well-planned business decisions, perhaps we can improve adoption of the bidet in America and unwittingly promote a positive behavioral change – one that is better for the environment and healthier for all our bottom sides. A behavioral change that is, quite frankly, a better experience.

What information, knowledge, or marketing scheme (if that’s what it takes) would finally convince Americans to make the transition? Could the bidet benefit from design changes, additional (or fewer?) features, or modified experiential functions? Are there any distinctly ‘American’ user needs, values, or habits that could reduce barriers to adoption? What’s it going to take for us Americans to fully embrace all the glorious benefits of the bidet? What’s it going to take for us to realize that a bidet is a superior alternative to toilet paper?

What’s is going to take for us to realize that a bidet is better?

The Factory

In the summer of 2003 I felt like it was time to experience factory work. My dad had worked in manufacturing for 33 years, and I somehow felt obligated to gain first hand perspective – maybe talk factory jargon with dad. I don’t know. I started a job at a local factory that manufactures air rifles, paint ball guns, and lead pellets. The hours were Monday through Thursday, from 6 am to 4:30 pm. The three-day weekend made the workers happy. The temperature inside the factory was about 95 degrees, and since we worked with lead we were not supposed to wear shorts or have drinks with us on the production floor. The managers typically disregarded these safety measures. The disregard made the workers happy.


In the beginning I was thrown around, performing various functions at different assembly lines. Eventually, like all the workers, I settled into one position where my skills were best utilized. I had gained a reputation after 2 days for being able to fix a machine in distress. I would toy with the knobs and interfaces, and magically, the products would spit out in a steady and orderly fashion. I had no idea what I was doing, but it seemed to work, and the managers were pleased because they didn’t have to call one of the engineers down from the “country club.” The country club is where the people who sat down while working were located.

I was placed in the middle of a four-person operation responsible for packing premium grade lead pellets. If the machine functioned the way it was designed to, my job was not supposed to exist. Fortunately, the machine was prone to error and I kept my job. I made sure the lids were stamped tightly on the pellet packaging. When the machined failed the timing was thrown off and the lids were positioned too loosely or simply fell off. If I failed to catch the error in time, the conveyor would continue to carry the open packages filled with pellets and then spill them all over the factory floor. This happened 2 to 3 times a day, and I became a proficient pellet sweeper. The factory produced an incessant buzzing sound and we were required to wear ear plugs, so nobody noticed when the pellets began to fall. Most of the time I felt bored and helpless. Sometimes I’d just watch the pellets fall for a while before responding.

When I did respond, however, I reacted with swift urgency – turning knobs, tightening bolts, pressing unmarked buttons repeatedly. Recalibrating. My co-workers commended my response times during our 15 minutes breaks.

Absolute boredom or maniacal obsession. There is no middle ground in the factory.


When I went home I tried to forget about work. It wasn’t very hard – I had nothing to look back on. No challenges, no individual production. No value. In the words of Bruce Wilshire I was “confined and tiny, unable to identify with the whole enterprise, unable to meet the primal needs of exploration…”

I was lost and so was the technology. We mirrored each other. I knew nothing about how it functioned, and the machined offered no clues as to how to respond to different circumstances. I counted lids when bored, and ran around mindlessly when possessed. This is the factory experience.

I lasted six weeks. I couldn’t stand the mind-numbing lack of thought. In that time, I can’t help but think a small part of me had become the machine.

The factory is no place for human minds.

Easily Replaceable

The doors of our recently purchased home have a nasty habit of slamming shut from the wind, creating a thunderous clap in the process. Our sweet rescue pup, Roxie, is not a fan. She trembles profusely out of fear whenever this door slamming event takes place.

For the sake of Roxie, my wife purchased two door stop options with the intention of returning the one that did not adequately suit our needs. One option was simply too short, and did not serve its sole purpose –  to hold the door open. The door briskly passed over it on its gleeful path towards its booming collision. The second option was gray, elastomeric, wedge shaped. It functioned well, holding the door ajar with no issues. Problem solved. We could move on to one of the many other issues plaguing our new home. The leaky windows, perhaps.

But there was a problem. This particular door stop was just too… ordinary. Sure, it served its primary objective well, and I’m confident that millions of its identical siblings were serving their purpose well around the world. One objective. One design. Slamming doors around the globe silenced. The founders of the Bauhaus are smiling in their graves.

Everyday things provide the means by which we are able to complete normal, utilitarian tasks without pause. They help us prepare our meals, organize our closets, clean our bodies, go about our daily life with ease and efficiency. We recognize them immediately, and use them without thought. This is how ordinary things operate, subconsciously. Ordinary things are good at what they do. And nothing else.

With most of these ordinary things, we simply use them and move on. With others, we crave the interaction with an almost primal hunger. We use them constantly and mindlessly. Cell phones, for example. There is a common theme with all ordinary objects: the experience is purely a one-way experience. The object performs the job it was designed to do, sometimes well and sometimes poorly. We interact with the object thoughtlessly while contemplating other topics – our day, our obligations, our commitments. When the object no longer performs the job well, we fix it or replace it. Most of the time, we replace it.

Ordinary objects are easily replaceable.

I’m tired of ordinary objects. I’m bored with the relationship. I’m annoyed that millions of other people have identical objects occupying their space. And I’m disappointed, because I know the relationship could be so much more. When everyone’s everyday objects are all the same their potential to inspire is lost. Their ability to spark conversations, to open our eyes to more interesting alternatives, and to become a more meaningful part of our lives is gone.

I want more. More interesting things. More creative solutions. More alternatives. I want to see something and be provoked to respond. “That’s interesting” would be perfectly acceptable. I want to be surrounded by more thoughtful things, things that make me pause, reflect, think. Things that make me feel, react, or respond emotionally. I want to walk through life with an uncanny interest in everything that surrounds me. I believe more interesting everyday things might make this possible.

I told my wife we couldn’t keep the wedge of plastic. “Fine, you can find one yourself,” was her reply.  Roxie now refuses to walk past our office door, and I’m in search of a more interesting door stop. Please contact me if you have any recommendations.

An Extraordinary Chair

Extraordinary things often enter your life in unexpected ways. Call it a chance encounter, a coincidence, an accident. Call it luck. These things, however they enter your life, can have a profound impact on how you think about the world. They can impact how you behave. One particularly extraordinary thing in my life warrants a story.

Priorities Change.

In the summer of 2017, my wife and I were busy figuring out all the flowery details of our Maine barn wedding. The property we had rented for the ceremony and reception was absolutely stunning. A beautiful manicured yard, a picturesque garden and apple orchard, a rustic yet charming barn, and a backdrop comprised of a serene New England forest. The only problem was that the barn was just that – an empty barn. No seating, no wedding décor, nothing really. It provided us with a blank canvas to carefully reflect our personal style, to make it our own.

We had a vision for how an eclectic assortment of various things would help us create the magical environment we envisioned for the greatest party of our lives. We spent most of the year leading up to our wedding collecting a diverse collection of items to customize the property for our wedding. Colorful upholstered chairs, ornate sofas, patterned pillows, and vintage rugs in every shape, size, and style you could imagine. We frequented vintage swap meets and antique festivals, including the colossal collection of stuff known as the Brimfield Antique Show.

For those of you not familiar with the Brimfield Antique Show, do yourself a favor and go. The Show, as they call it, is an expansive and entertaining collection of people and their things, spread out over 23 old farm fields in rural Massachusetts. There are typically over 6,000 vendors at the Show, selling everything from broken tchotchkes to high-end furniture.

The year of our wedding we spent several days at the Show, hoping to find good deals on furniture, rugs, and décor. In one mid-century themed tent I caught my wife-to-be eyeing a rather unassuming upholstered chair. It was simple, clean, and had a nice stance to it. The upholstered upper half was separated from the tapered wooden legs by a small gap, or “reveal” to use the parlance of the industrial design community.  The physical gap was thoughtful and considered – a visual, and perhaps metaphorical, distinction between the functional legs and the comfortable seating area. A single piece of fabric wrapped the entire back and side arms, minimizing the number of seams and adding to the overall simplicity of the design. There were 3 cute buttons centered on the slightly reclined back, an interesting interplay of seriousness and whimsy. We took turns sitting in the chair, circled it several times to visualize the chair in its entirety, and inspected the fabric with our finger tips. And we fell in love with it.

Our plan was to buy furniture we could use for the wedding and then sell the pieces afterwards to recoup some of our expenses. Our plan did not include buying furniture for our home. The Show, however, has a funny way of helping you change your priorities, and this particular chair did not belong in a tent at an antique show. It belonged in a home. The vendor and I haggled back and forth a little before we settled on $247, which was exactly the amount of cash I had in my pocket. We were satisfied with the price, proud of our negotiating success, and giddy with our charming new chair.

The Discovery.

At home, we inspected every detail of the chair: the seams, the odd feet added to the base, the upholstery, the finish of the wood. On the underside was a tag that read: Jens Risom Manufacturing. The name sounded familiar. I conducted a cursory search on the internet, and soon realized I should have been ashamed for not immediately recognizing the name. Jens Risom, after all, is responsible for some of the most iconic pieces of furniture of the 20th century. His collaboration with the esteemed furniture manufacturer Hans Knoll is well documented. When Hans Knoll launched his first line of eponymous furniture pieces in 1942, Risom’s work accounted for 15 of the original 20 pieces. The impact of this original line of furniture was significant, inspiring generations of designers and setting the standard for the Mid-Century Scandinavian design aesthetic in America.

The piece that we had purchased at the Brimfield Antique Show was designed and produced after Risom had left Knoll to start his own furniture company, the Jens Risom Design Company. From 1946 through 1970 the Jens Risom Design Company designed and manufactured a wide array of home, office, hospital, and library furniture. Many of these pieces have become design classics. Today, Risom’s work is on display at museums throughout the world, including the Museum of Modern Art and the Cooper-Hewitt National Design Museum.

Slowly, more and more articles about Jens Risom started to show up in my life. The more aware of his legacy I became. I learned that he grew up in Copenhagen, Denmark, studied design at the Copenhagen School of Industrial Arts and Design, and was classmates with another well-known furniture designer, Hans Wegner. He later moved to New Canaan, CT, home of some of the most celebrated architects of the mid-twentieth century. I imagined Jens Risom rubbing elbows with Philip Johnson and Marcel Breuer at a cocktail party. Did this ever happen? I don’t know. But it could have. I ran across an article in Dwell that mentioned his affinity for creating custom holiday cards each year, and how the whole family waited in anticipation each year to receive his fun, often humorous, and always thoughtful cards. The more I learned, the more I appreciated the man and his work, and the more I came to appreciate the purchase we had made at the Show.

Naturally, I started to look at the chair differently. Not only was it beautiful and thoughtfully designed, it had historical significance. It represented one small moment in a celebrated designer’s evolving design career. Today, when I talk about the chair (yes, I talk about this chair), I not only talk about the design, but I also talk about the designer and the influence he had on design in America.

When We Care.

When our newly adopted Great Dane puppy, Grouper, decided to take his little puppy angst out on our new chair, it never crossed my mind to throw it away. Why? Most of our previous furniture was used until worn and then sold on Craigslist, or worse, tossed in the landfill. This chair was different, it was important. It was not only well-crafted and elegant, but also reminded me of so many things: the chance find at the Show, the positive negotiating experience, the year of my wedding, and most importantly, it reminded me of the designer Jens Risom and everything I had learned about him. We had the chair reupholstered within weeks.

No other piece of furniture in our lives had ever occupied so much thought, commanded so much attention, nor required so much care. This is how extraordinary things operate. For various reasons (many of which are perhaps outside the designer’s control), you naturally stop and think about them. A healthier relationship between you and the object begins to develop. An extraordinary object does not simply speak of itself and its utility (e.g., I’m a chair, sit on me), but rather it speaks of many topics: the design decisions made, the person or persons responsible for making those decisions, the history behind its design and production, the memories experienced in and around the object, and perhaps, the very meaning of its existence.

Extraordinary things elicit dialogue, discussion, emotional responses, and in doing so open the door to alternative ideas and new experiences. Most importantly, extraordinary things demand care, and when we care about something and its well-being we treat it differently. We act differently. When we care, we take time to make decisions. We act more responsibly, more respectfully, and more thoughtfully.

Extraordinary things make us better people.

Throughout this series of short stories, I’ll continue to explore different aspects of everyday objects that not only cause us to enjoy them (much has already been written about this), but also aspects of everyday objects that push us further – objects that provoke reflection, thought, and responsible action. I’ll begin explore what it takes to become an extraordinary design.

Cuts Like a Knife

Anthony Bourdain suggested I buy a Global brand knife and use it for life. So I did.

I’m not exactly sure why I trusted Anthony Bourdain’s recommendation. Perhaps, I thought to myself, Global was a sponsor of Bourdain and he was getting paid good money to hawk their products. But maybe not. I’ve read several of his books and watched pretty much all of his food-themed tv shows. He didn’t seem like the type of guy to throw out an opinion lightly. I enjoyed his dry sense of humor, admired his willingness to take risks, and for some reason unknown to me, I tend to trust people who are generally cynical. Cynical people don’t lie. So, my wife and I bought a Global knife, a whole set in fact.

More interesting, however, is how I started to behave after we acquired the set of knives. I was enamored by the product as soon as the set arrived at my door. I opened the package immediately, inspected the 4 knives closely for any imperfections, and handled each of the knives individually. I enjoyed the various weights in my hand, the softness of the metal material, and appreciated the small dimpled design details highlighting the grip. As a designer with a degree in Human Factors, I considered the ergonomics, the balance, and the overall utility – and was generally impressed. I read carefully through the history of the brand and the care instructions. I practiced my chopping skills on a few sacrificial vegetables. I washed the set by hand as instructed, dried them with a microfiber cloth, and stored them carefully in the new knife block we purchased to display the knives.

In hindsight this behavior was quite strange. I had never been interested in knives before. Most of our previous kitchen knives were random and dull hand-me-downs. I don’t remember complaining about them once. I don’t remember discussing them with anyone either. They were just there, available, ready to be used when needed. Pedestrian but functional, and certainly not worthy of reflection. As time passed, however, I noticed that my new Global knives demanded quite a bit of attention, care, and oddly, reflection.

With each dinner preparation I carefully selected the knife most appropriate for the job. After dinner I hand-washed each knife with care and attention so as to prolong the life of each dangerously sharp blade. I dried them off dutifully. I watched YouTube videos on how to properly hone them, and then honed them regularly. I even took them to a local shop to have them sharpened – twice in the same year. I didn’t mind all the extra work, care, and attention. In fact, I rather enjoyed it. And two years later, I still do. I’ll never go back to a lesser knife, even if they purport to require less care.

This behavioral change is what interests me the most. These simple yet beautiful knives created new habits, both positive and constructive. I’m doing more work without hesitation and without complaint. These knives demanded care and required additional attention, and I obliged willfully. The care they required created moments of pause and reflection, and in doing so created a sense of responsibility for sustained long-term use. I plan to keep and use these well designed and manufactured products until they can no longer perform their function. And when I’m done, the remaining metal can be recycled and made into future Global knives.

I’m curious to know why this behavioral change took place. Why would I take on all this extra work? Why did I seem to enjoy it so much? It got me thinking: Can the products we use every day to complete basic, utilitarian tasks achieve the same results for others? Can these so-called “everyday objects” promote positive behavioral change, such as care, attention, reflection, and sustained use? And if so, would it be too much of a leap to wonder if common everyday objects can inspire responsible productivity such as environmental sustainability and social responsibility? I’m talking positive, productive, and actionable change. Meaningful change. If so, how?

Much has been written about the positive impact that art (music, dance, literature, motion pictures, fine art, etc.) can have on individuals and society alike. I’m interested to know if pedestrian everyday things, and the simple tasks they support, can waken us from the solipsist everyday we typically experience to promote more positive, productive, and meaningful behaviors, attitudes, and actions. These are the types of ideas and questions I’ll be exploring in my research and discussing with you in this blog.

Can we use design to turn everyday utilitarian things into far more meaningful things? Can we turn everything things into Extraordinary Things?