Business as Usual. All support will be available via phone, email, or zoom meetings.

Reporting/Business Applications
For any issues or data needs related to reporting, crmND, Advance Web or other business applications, submit a ticket through the Data Request Form in ServiceNow  and a member of the IT team will respond to your request.  A link to the form is located on the UR website also.

Technical Support
For technical support, you can submit a help desk ticket or request through ServiceNow, or contact the OIT Help Desk at 574-631-8111, the Development Help Desk at 574-631-2678, or you can email devhelp@nd.edu

Instructions on how to access your Zoom account, forward your office number to your mobile phone, and enable voicemail forwarding to email can be accessed here.

Escalation Contact Information:
Carleen Quinlan  574-274-7493
Patty Kokesh       219-477-9556