{"id":2498,"date":"2017-04-29T21:00:24","date_gmt":"2017-04-30T01:00:24","guid":{"rendered":"http:\/\/sites.nd.edu\/entrepreneurlaw\/?p=2498"},"modified":"2017-04-29T21:00:24","modified_gmt":"2017-04-30T01:00:24","slug":"what-went-wrong-with-united","status":"publish","type":"post","link":"https:\/\/sites.nd.edu\/entrepreneurlaw\/2017\/04\/29\/what-went-wrong-with-united\/","title":{"rendered":"What went wrong with United?"},"content":{"rendered":"<p><a href=\"https:\/\/www.entrepreneur.com\/article\/292820\">Here is<\/a> an interesting and timely article about the recent United fiasco. For those who have not heard, United recently called Chicago police to forcibly eject a passenger from their overbooked airplane. (<a href=\"http:\/\/www.foxnews.com\/travel\/2017\/04\/13\/united-doctor-suffered-concussion-while-being-dragged-from-flight-lawyer-says.html\">here is<\/a> an overview of the incident). The author of this piece\u00a0lists five things that went wrong, from a leadership perspective, at United. He then derives a &#8220;leadership lesson&#8221; from each one. For example, he notes that United has a well defined set of core values, but that the CEO&#8217;s initial response to the incident strayed away from these values. (<em>see\u00a0<\/em><a href=\"https:\/\/www.entrepreneur.com\/article\/292820\">article<\/a>). I think that these tips can help us as leaders\u00a0wherever we begin our careers. In addition, I think this kind of &#8220;post-mortem&#8221; analysis can be helpful in myriad ways, and it was interesting to see such an analysis done so quickly after a major incident.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Here is an interesting and timely article about the recent United fiasco. For those who have not heard, United recently called Chicago police to forcibly eject a passenger from their overbooked airplane. (here is an overview of the incident). The &hellip; <a href=\"https:\/\/sites.nd.edu\/entrepreneurlaw\/2017\/04\/29\/what-went-wrong-with-united\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":2338,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-2498","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/sites.nd.edu\/entrepreneurlaw\/wp-json\/wp\/v2\/posts\/2498","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sites.nd.edu\/entrepreneurlaw\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/sites.nd.edu\/entrepreneurlaw\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/sites.nd.edu\/entrepreneurlaw\/wp-json\/wp\/v2\/users\/2338"}],"replies":[{"embeddable":true,"href":"https:\/\/sites.nd.edu\/entrepreneurlaw\/wp-json\/wp\/v2\/comments?post=2498"}],"version-history":[{"count":1,"href":"https:\/\/sites.nd.edu\/entrepreneurlaw\/wp-json\/wp\/v2\/posts\/2498\/revisions"}],"predecessor-version":[{"id":2500,"href":"https:\/\/sites.nd.edu\/entrepreneurlaw\/wp-json\/wp\/v2\/posts\/2498\/revisions\/2500"}],"wp:attachment":[{"href":"https:\/\/sites.nd.edu\/entrepreneurlaw\/wp-json\/wp\/v2\/media?parent=2498"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/sites.nd.edu\/entrepreneurlaw\/wp-json\/wp\/v2\/categories?post=2498"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/sites.nd.edu\/entrepreneurlaw\/wp-json\/wp\/v2\/tags?post=2498"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}