Interactive Ethnography
Date: 3/3/17
Location:St Joseph Health Systems Mishawaka Medical Center.
Participants: Alexandra Charron and Joe Krause
For an interactive ethnography, Joe and Alexandra visited the Mishawaka Medical Center and asked patients to mark a red X on the journey map of getting to a medical appointment the step where they face problems.
The question we posed was “ Do you ever face problems in the process of getting to a medical appointment?” and then we handed them a piece of paper and directed them to mark a red X on the step of the journey where they mostly face problems or to indicate that they do not face problems getting to appointments.
After the patient left, Joe and I tried to record the patient’s gender and approximate age and if there were any other notable observations.
We were able to perform the interactive ethnography with 9 patients. Of the 9 patients
- 4 responded that they do not face transporation issues
- 2 people, an older man and a younger woman with a young child responded that they have issues making it to his appointment on time
- 1 woman responded that she forgets to attend appointments
- 2 people, a younger man and an elderly woman responded that they have issues arranging transportation
