Ethnographic Research — Individual Interview #2

Jonah Shainberg interviewed Robin Levine Shainberg, his mom, on her plan for retirement, proactivity in monitoring her health, and comfortability with technology.

  • Date: March 5, 2017
  • Type: FaceTime Interview
  • Location: Lives in Rye, NY
  • Team participants: Conducted alone
  • User Characteristics:
    • Gender: Female
    • Age: 50
    • Occupation: Elementary school teacher
    • Education: B.A. George Washington ‘88, and Manhattanville Master’s in Education ‘06
  • Memorable Quotes:
    • “I’m more conscious about [my health] now that I can track it, but I haven’t really tracked it much. I walk because I have Leo… it’s a social activity… I meet people and see other dog owners and see the neighborhood. It opens up conversation.”
    • “The things I feel like I’m not in control of, I get checked every year.”
    • “I’d be willing to help my doctor track my health, and I wouldn’t find it invasive, but I’m not worried about anything because I don’t drink or smoke and I’m aware of how to stay healthy.”
    • “I’m a needs-based person.”
    • “There’s more knowledge coming out every year and people are more open to discussing health with their family.”
    • “I haven’t thought about it yet. I don’t know what my plans for retirement are.”
    • “[Moving] depends where you guys are living. I’d want to be close to wherever you guys are. It’s hard to age without a support system”
  • Key insights: Some people need to wait for a shock to begin monitoring their health, reliance on others to encourage motivation, each generation handles healthcare differently (culture-wise) too
  • Patterns: Another person emphasizing the importance of socialization, the expectation that family cannot provide all the support

How involved are you with your dad’s health right now?

  • “He’s also been lucky with his health”
  • “I ask how he’s doing all the time”
  • “He’s young, he’s 73.”
  • “I see more things mentally than physically”

Would you want to be more involved in his health?

  • “If Mimi isn’t here. She’s the first line of defense”
  • “There’s more knowledge coming out every year and people are more open to discussing health with their family”

How would you help him?

  • “I’d start with the doctors he has now”
  • “They’ve already been proactive- their building has an elevator and a gym and he doesn’t have to shovel”
  • “If he had a medical issue, I’d move him to the Osborn [assisted facility in Rye] but it depends on him because he’s very stubborn”
  • “We’ve never talked about it because he’s still young and independent”

Are you technologically savvy?

  • “Yes, I am savvy”
  • “I know how to download apps”

How do you use technology for your health?

  • “I have a Fitbit but I use it in the summer. I also have the Health app on my iPhone”
    • “I feel like I’m working most of the time and I know my average habits, don’t need it all the time”
    • “I used the nutrition thing and it depressed me”
    • “I use other apps for recipes and news”
  • “I look at it all the time to see what I did during the week. I walked 7 miles per day at ND over JPW!”
  • “I’m more conscious about it now that I can track it, but I haven’t really tracked it much. I walk because I have Leo… it’s a social activity… I meet people and see other dog owners and see the neighborhood. It opens up conversation”

What would you like to do for your health in the future?

  • “even now I’m trying to eat more salad and do more things. I make an attempt to eat healthy and enjoy treats in moderation”
  • “the things I feel like I’m not in control of, I get checked every year” (cancer)

How often do you exercise?

  • “Everyday. I walk 3 miles per day and I have an active job, plus pilates once per twice per week”

Would you like your doctor to be more proactively involved in your day-to-day health?

  • “I don’t have a good relationship with my doctor… I doubt she’s missing me”
  • “If I got an email saying it’s time for my checkup, I’d like that”
  • “I wouldn’t mind sending my Fitbit data to the doctor to track it”
    • “I’d be willing to help my doctor track my health, I wouldn’t find it invasive, but I’m not worried about anything because I don’t drink or smoke and I’m aware”
  • “I’m a needs based person”

How often do you see a doctor?

  • “Once every two years for a regular doctor because I consider myself healthy plus specialists once per year”

Do you think about your health often?

  • “I think about it all the time. My mother died when she was 5 years older than me. Could I eat more fruit? Yes. Could I eat less candy? Yes. But that’s why I walk a lot and monitor my diet”
  • “all the moms who are home all those years play yoga and have routines but I work and watched you guys and walk the dog”
  • “exercise is social and I like that”

What are your plans post-retirement?

  • “I haven’t thought about it yet. I don’t know what my plans are”
  • “It depends where you guys are living. I’d want to be close to wherever you guys are. It’s hard to age without a support system”
  • “Avoid the sandwich generation”
  • “I wouldn’t keep anything from parents or children. That doesn’t benefit anybody”
  • “I’d wait until I had a complete story about my health. Doesn’t help anyone to worry”
Robin and Leo