Author: Wendy

Prototype Summary

Posted on by Wendy

Go deeper on how you will test your ideas.  Think through the specifics using the 5E’s.  For bringing a friend, what would ‘entice’ the friend?  How will the message best be delivered?  What would ‘engage’ them once there?  A good way to prototype this is to have visual representation of the options – maybe photos of the offering options printed on cards, including a blank one where the kids could add their own ideas.  Similarly, what visitors would be appealing? What tutors?  And remember, just like with your ethnographic research, you will want to capture video, photos, and direct quotes.

 

Prototype Summary

Posted on by Wendy

Love the ideas!  For the newsletter concept it would be good to circle back with the priests and find out what they felt was most helpful.  Perhaps have them highlight on the newsletter which areas they felt helped them develop/guide their homily development.

For the 5E’s, remember for each idea how your user is “enticed”.  This is a big hurdle of how you will compel participation.  Implementation of ideas is always the toughest part!

*Just like with your ethnographic research, you will want to capture video, photos, and direct quotes.

 

Prototype Plan

Posted on by Wendy

Consider ways you can interact with your user around the prototype access and form factors.  What should the button look like?  Where in the home should it be?  What are the “deal breakers” for the needed connectivity, set-up, etc.  For the dashboard, what information would an individual want to see daily?  Weekly?  Monthly?  Provide images of the data and let them build the dashboard. *Just like with your ethnographic research, you will want to capture video, photos, and direct quotes.

For the 5E’s, remember for each idea how your user is “enticed”.  This is a big hurdle of how you will compel participation.  Implementation of ideas is always the toughest part!

Prototype Summary

Posted on by Wendy

Two ideas are testing the most compelling and engaging medium for informing would-be Clay students about all the school has to offer.  If we take a step back from the medium to the message, you think about what would be most important for a deciding middle school or junior high student to hear.  Who would they want to hear it from?  How would they like to receive that message (in-person, through social media, etc.).  Similarly for a parent.  Different messages and different ways to deliver that content.  I know you team has already done some work around identifying what the student and parent care about, so you could go deeper here and prototype types of messages and visuals.

To engage with the population, public places like the grocery story will give you a broad brush, but tough to find your direct target.  Perhaps look at track meets, baseball games, or other after school events for middle school or junior high kids where you will have kids and parents to engage with.

For improvements to aesthetics of Clay, maybe play around with prioritizing the what and the how in buckets of ‘no to low cost’ and more expensive.  What would the Clay students want to do if money was no object.  If they could hardly spend any money?  Would they want to be involved themselves, like school-approved graffiti?  Are their images from other schools that have done something similar that you could use to invoke the discussion?

Keep up the thoughtful work here team!  You are making great progress!

Prototype Summary

Posted on by Wendy

It looks like the post was interrupted before being finished.  We need to go a level deeper on flushing out the ideas and how to invite open communication around them.  When prototyping the ideas, you want to invite a discussion around possibilities.  If a 3-on-3 basketball tournament came up as an answer to the challenge of engaging more teens, how do you design it to be the most amazing and sought after tournament?  What does the ‘entice’ look like?  The ‘enter’, ‘engage’, ‘exit’, and ‘extend’.  And can  you take that idea back a level and present the teens with a menu of different activities they could do at the club and let them rank order what they’d like to do?  So think about how will you render the ideas your team has come up with to invite feedback.  Cards with images to rank order?  A flyer mock up?

For the bus route piece, that is a business discussion.  What is the new-to-the world innovation to solve this?  Add some creativity around the transportation issue.

Prototype Summary

Posted on by Wendy

Nice work outlining the prototypes your team will be taking forward.  I encourage you to get a bit more creative with exploring the sharing economy concept around Uber.  The article you linked to noted a much higher compliance rate for attending appointments for those with vehicles than those without.  Could the population of SJHS create their own Uber of ride sharing?  These patients are in poverty, so could they generate additional income?  Or perhaps they just car pool and their is a discount or incentive by SJHS if they do car pool?  Or could you create a ND volunteer pool, or even minimum wage job, where students sign up and drive patients…

To get feedback on the different ideas, I think you can create some visuals that represent the different options and how the patient would interface with them and have a discussion about what they would have concerns about with each option.

*Just like with your ethnographic research, you will want to capture video, photos, and direct quotes.

For the 5E’s, remember for each idea how your user is “enticed”.  This is a big hurdle of how you will compel participation.  Implementation of ideas is always the toughest part!

Prototype Summary

Posted on by Wendy

You have three great ideas to deliver new and meaningful experiences for the homeless in our community.  For prototyping the ideas, your team will want to go deeper.  For the pet program, can you take a pet to the homeless and observe who approaches you.  How is the demeanor of the homeless person changing?  Engage in a discussion about what, if any type of ways they would like to help the animals.  You would also be mindful of who didn’t approach.  Also, I recently came across a similar service at the Juvenile Justice Center that has had great results: http://www.wndu.com/home/headlines/The-360-Project-finds-a-home-for-dogs-at-Juvenile-Justice-Center-278962741.html

For the life coach concept, consider creating a flyer.  Perhaps have a few different strips of paper with different services and ways to engage and interact with the homeless individuals in how they would build the service by “building the flyer” – putting the strips of paper onto the flyer wire frame or into an envelope that would represent what the coaching offering would contain.

For the exercise class, offer one.  Who participates?  Who doesn’t?  Why?  Or follow a similar path as the life coach concept and have a discussion over a flyer.

*Just like with your ethnographic research, you will want to capture video, photos, and direct quotes.

For the 5E’s, go deeper here with considering how your user is “enticed”.  This is a big hurdle of how you will compel participation.  Implementation of ideas is always the toughest part!

Plan for Prototypes

Posted on by Wendy
Idea 1 – “A Man’s Best Friend”

Solution: Set up a volunteering partnership between the homeless and the Humane Society. This would mutually benefit the pets, who would get extra time with caring humans, and the homeless, since interacting with pets can reduce stress.

Prototype Plan: Create a story board

  • Step 1: Help users apply for volunteering role (at soup kitchen)
  • Step 2: Pass out bus pass to get users from soup kitchen (at breakfast or lunch) to Humane Society
  • Step 3: Users receive training on volunteering protocols
  • Step 4: Users volunteer at Humane Society, interacting with animals (feeding, walking, playing, etc.)
  • Step 5: Users receive bus pass to return to downtown South Bend after volunteering shift
  • Step 6: Users get on bus and return to downtown

We will create the storyboard and show it to users at a Soup Kitchen to get feedback on their thoughts.

Idea 2 – “Coach Holtz, for your life”

Solution: Pair homeless with “life coaches” or mentors who can provide social support and connections to resources. This role could be filled by a variety of people – student volunteers, church volunteers, social workers, etc.

Prototype plan: Role Play

-We will role play what the interaction would look like between a homeless person and the mentor role. We will role play with 3 different types of people as the mentor: student volunteer, church volunteer, and social worker

-The mentor will listen to the homeless people’s stories to build a relationship, provide support, and encourage them to think long-term about their life plans

Idea 3 – “Work out til you break out”

Solution:Promote physical and mental health, as well as community, among the homeless on a regular basis through a free workout class.

Prototype plan: Role Play + Story Board

-We will role play what the entice, enter, & engage experiences would entail for an exercise class for the homeless. We will try multiple different types of exercises, including basketball, football, weight lifting, and yoga/meditation

-We will also create a story board, and ask for user feedback about which type of exercise they most prefer