Category: Projects Spring 2017

Prototype Plan

Posted on by Nicholas

Product 1: Smartwatch

 

Consider the Setting:

For our smartwatch prototype, our best approach to receiving valuable feedback would be to test the product in the context where it will ultimately be used. Ideally, this product would be tested in the setting of a doctor’s office, where a doctor would discuss the idea of this new product with the patient. If by this point the prototype is fully functional, the user would get to take it home with them and use it for about a week in conjunction with their doctor. At the end of the week, representatives from our group would perform certain activities with both the doctor and the patient to better understand how the product was received.

 

Define what to test:

We need to see why our watch would stand out against the surplus of wearables in the market. With established wearables such as the Apple Watch and Fitbit, it is a tough market to penetrate. Our product looks to combine the positive aspects of both wearables, but will this be an incentive to use it or will it be too tech-savvy to use?  Testing how interactive the technology needs to be and how much work is required by the user is ideal. A health based wearable is not the most sexy idea, so what features should be added that will incentivize the user to use it.

We would also get feedback from doctors in order to understand how well the device works for them to monitor and communicate with their patients. Would the information from the watch be useful for the doctors to assess health? Also, do physicians even need constant data for anything other than emergency situations? Lastly, we need to test how many patients the doctor will be comfortable with having and if constant checkups with the users would be a better substitute.

 

Define feedback activities:

Interviews and surveys would provide the best and most detailed feedback from users. We would aim to record reactions and opinions about the product at the initial time of receiving the product as well as after some decided adjustment period.

 

Product 2: Cellular Application

 

Consider the Setting:

Scheduling will take place within the app, on a device owned by the retiree. The application can be used on the go. Scheduled events can take place anywhere, but recommended events will be drawn primarily from the local community to minimize the amount of travel required.

 

Define what to test:

The schedule will need to provide enough value for the user to use. We will test the importance of items that aren’t activities, such as simple games or inspirational quotes. Since the calendar is focused on forcing constant activity, we need to observe if the organized schedule will actually improve engagement. That is, if the user likes the schedule but does not actually partake in the activities, the product will be considered a failure. What level of “hand holding” or recommended/pre prepared scheduling do retirees want? One of our key insights is that the users do not like being forced into doing anything, so we need to test how forceful a prepared schedule would appear. While the schedule would ideally organize several activities each day, there should be a limit to how many activities users are comfortable with having. Do retirees want/need a schedule? We also need to see if newly retirees even need a scheduling service. Perhaps retirees will want to have no organization and live life on a whim.

 

Define feedback activities:

Interviews, surveys, use of google calendar as a direct comparison

 

Product 3: Retiree Job Board

 

Consider the Setting:

Product will be used in the retiree’s home. Work on job postings will take place primarily over the internet and over the phone. Certain jobs must be completed at a physical location that will be set by the users.

 

Define what to test:

The key thing we need to test is what rewards incentivize use of the product the most. Although the key component of the idea is to fulfill a sense of purpose in the user, doing labor for free is not always ideal. Rewards range from small cash prizes to coupons from local stores related to the area of expertise. The product is also aimed to provide a social aspect for the users by connecting them with people in similar areas of expertise. Since mostly anybody can post a job on the website, we need to figure out if users are okay with working with strangers and what the best method of communication is. Also, the product is aimed for constant engagement, so it is important to test how challenging the jobs can be and how often people will want to use the service.

 

Define feedback activities:
 Mock job postings, user feedback on UI and site layout, interviews

Prototype Plan

Posted on by James

Prototype Plan

Plan 1: Counseling Network

Consider the Setting:

First:

  • Develop rough idea in familiar operating environment (i.e. classroom setting)
    • Familiar setting will help us prototype rapidly to create visual manifestations of our initial ideas/concepts
  • Utilize whiteboards, classroom materials, and sticky notes
  • Prototype all ideas from Ideation Summary

Second:

  • Introduce prototype into the community
    • United Methodist Church soup kitchen
    • Mayor’s Office meetings (Cherri and Suzanna)
    • Center for the Homeless
    • South Bend Correctional Facility
  • We believe that we will learn most from seeing our prototype in the context in which it will ultimately be used
    • Challenging to evaluate the effects/impacts of our prototype on the homeless population, as the behavior, reactions, and responses of homeless individuals is often unpredictable

Define What to Test:

First:

  • We would like to receive feedback on all of our testing. This feedback will come from individuals already working on solving the homeless problem, organizations already in place to serve the homeless, and the homeless population themselves.  

Second:

  • We would like people to participate in our counseling program. To accomplish this we would have to run some questionnaires, surveys, or interview to see if our programs would be viable enough for people to participate in them. In addition seeing if people recommend the counseling program could help see if these programs could successfully spread.

Third:

  • Our ultimate goal is to see a positive impact and reduction in the chronically homeless population of South Bend. It will be important to study if the behaviors of the homeless change in response to the introduction of  counseling.

Define Feedback Activities:

  • Arrange for conversation to present our prototype to experts and homeless individuals
    • “Would this be implementable in South Bend? What are the obstacles?”
    • “Would this help the homeless population gain awareness and access to resources as well as motivation that they didn’t have prior?”
    • “How could we make this network even better/more useful?”
    • “Who could be the sponsors behind this project? The City? Center for Homeless? Notre Dame?” 

Plan 2: Communal Housing

Consider The Setting:

We would create a floor-plan for this housing space using glue and foam boards in class. Creating this prototype in class would be the fastest and easiest way to build this rough model.

Define What to Test:

  • Would the City be willing to subsidize a project like this?
  • Is this temporary housing helping individuals work towards permanent housing?
  • Do they take care of the apartments?
  • Does living in close quarters with other homeless individuals work well? (i.e. no drug use)
  • Would these help put strain away from housing projects already in place? (i.e. center for the homeless)

Define Feedback Activities:

  • Arrange for conversation to present our prototype to experts and homeless individuals
    • “Would this be implementable in South Bend? What are the obstacles?”
    • “How could we make this housing plan even better/more useful?”
    • “Would this fulfill a need that is not currently met?”
    • “Who could be the sponsors behind this project? The City? Center for Homeless? Notre Dame?”
  • Talk to contacts involved with the City of South Bend government
  • Talk to homeless shelters/programs already in place to see if they would be willing to change their model

Plan 3: Food Delivery on Bikes

Consider The Setting: We would employe the homeless in areas where there would be high demand for delivery food. This can be tested by seeing if we would be able to bike back to downtown after imaging we were delivering food from various locations.

Define What to Test:

  • Would food delivery companies be willing to implement this?
  • How much would they be willing to pay?
  • Would they hire someone with minimal work experience?
  • Would the City be willing to give some sort of financial incentive to companies willing to implement this program?
  • Would this program be able to run during the winter season?

Define Feedback Activities:

  • Arrange for conversation to present our prototype to companies as well as the town
  • Work with Mayor’s office in their homeless focus group
  • Speak directly with homeless population on their new stream of income

Create Solution Evaluation Matrix:

Criteria Weight Rating Score
Feedback 0.33 1     2     3     4
Implementation Timeframe 0.33 1     2     3     4
Financial Viability 0.33 1     2     3     4
Totals 100% 1     2     3     4

MAX SCORE: 1.32

 

Prototype Plan

Posted on by Graciela Hasbun

Idea 1: Mobile App/ Scheduling System 

Summary of Idea: Idea 1 consists of a system utilizing both an app/website as well as a receptionist/ transportation coordinator. The system will begin when a patient first schedules an appointment. The receptionist will ask if they have a Smartphone. If yes, the receptionist will ask if they would prefer to get text message and use an app or to receive a phone call. If no, it will automatically be a phone call. A few days before the appointment there will be a confirmation text or call. With the text, the patient will confirm the appointment and answer if they need transportation help. If yes, it will direct them to a webpage or an app in which they can enter all of the relevant information such as appointment time, pickup location, insurance information, budget, number of passengers, etc. The app will put out all of the relevant transportation options including cost and duration of trip and the patient will select and schedule the method of their choice. If the patient does not have a smartphone or does not choose to use the app, a phone call will be made and a receptionist or transportation coordinator will enter the information into the system and book the transportation. Patients will also receive a push notification or automated phone call the morning of their appointment reminding them of their pickup time and method of transportation.

Consider the Setting: We believe that it would be beneficial to first show our rough idea of our prototype to experts and staff such as Michelle, Geoff, Receptionists and Care Coordinators. Given that this is a system that would be used by SJHS and their staff, the input from the people running the technology would be the most beneficial in helping us modify and tweak our prototype to best fit SJHS needs. We would also want to talk to someone in the IT department about systems integration. After the app is created, we would then test it on users.

Define What to Test: We would test the ability for the app to effectively schedule and book transportation services. We would also test to see if the SJHS staff is able to use the system and integrate it into their current system and daily work. In doing so, we will be able to discover the effectiveness of our overall prototype system. It is important for us to determine if this system could work with the SJHS administrative staff before going any further because if it cannot work with the administrators then it will not be able to work for the patients themselves.

Define Feedback Activities: Our first order of business is to get into contact with the stakeholders that we have already interviewed. Feedback from stakeholders such as Geoff would be extremely useful because these people have already worked to solve the current transportation problems. Furthermore, talking with Michelle is crucial because she will be able to tell us whether or not our prototype would work on a large scale with the many offices of the SJHS. Lastly, we must meet with more receptionists and volunteers because they will be the ones who would actually be using our service in their day-to-day work. In talking with all of these stakeholders, we will be able to make changes to our idea, and ultimately come up with the best possible solution to the transportation problems at hand.

 

Idea 2: Uber Partnership 

Summary of Idea:

Idea 2 involves St. Joseph Health System developing a partnership with Uber.  While prices associated with Uber may be a concern, the flexibility and readiness that Uber provides will have enough of a positive impact that SJHS will overcome its current transportation problem.  Some barriers to developing such a partnership include billing; while Medicaid patients are covered for transportation in most situations, the amount organizations are reimbursed varies between states.  Another issue is the fact that SJHS patients and clients may not have the ability to readily access technology such as smartphones used to request Uber rides.  The benefits that having clients use Uber affords healthcare organizations outweighs these barriers, and there are even ways to overcome these barriers.  At the following URL, https://tinyurl.com/n4rthzp, a healthcare expert discusses the various ways organizations have undertaken partnerships with Uber and Lyft to overcome problems with transportation.  There is an opportunity for SJHS to give patients access to requesting Ubers on their website or through phone calls with receptionists.  Our team will conduct further research into the intricacies of billing regulations and any other liabilities or other issues associated with SJHS partnering with a transportation company such as Uber.

Consider the Setting: We are not innovating a product necessarily, but rather creating a new relationship between SJHS and Uber.  SJHS employees will have a general awareness of Uber’s technology, yet we could certainly role play as SJHS clients looking for a ride and reveal how efficient Uber is.  We feel it would be beneficial to pitch our idea to SJHS at one of their facilities.  With access to multiple departments, we could discuss the complexities of billing with SJHS employees who would be involved.  We could also have a few SJHS volunteers join the meeting, so they could gain a better understanding of what it would look like assisting people arriving at the hospital in Ubers.

Define What to Test : We need to test our idea in two ways.  First, we need to assess the likelihood of SJHS patients using Uber after a partnership had been developed.  Through our research we are confident that clients would use Uber.  Secondly, we need to test how SJHS employees adjust to a partnership with Uber.  Employees in charge of billing with Medicaid and Medicare patients will take on a slightly different role since adjustments would need to be made when billing for patients who used Uber.

Define Feedback Activities: We will assess feedback from patients’ point of view and SJHS employees’ perspective.  We will plan to visit different SJHS facilities and ask patients whether they used Uber.  If they answer yes, we will ask how they felt about the experience.  We will also develop a survey to be passed out to patients, possibly in the Emergency Room or in the lobbies of different facilities.  Finally, we will conduct several meetings with SJHS employees throughout the next few months after establishing a partnership with Uber. This will allow us to assess the functionality of the new partnership from SJHS’s perspective.

Idea 3: SHJS Shuttle Service 

Summary of Idea: Idea 3 involves SJHS purchasing at least two vans to provide patients complimentary rides to and from their appointment in specific drop-off/ pick-up zones. To request a ride, patients would either call or visit the hospital website. Patients would be required to give their name, location, and number of people they are riding with. Shuttles would go to designated drop-off/pick-up locations based on the database of SJHS’s clients in the Mishawaka area. Approved volunteers could drive the shuttles and be in constant communication with a dispatcher for every drop-off and pick-up.

 

Consider the Setting: This idea would best be shared in a meeting with team members, Michelle, Geoff and SJHS staff present. It would be best to go over logistics and the big picture plan with Geoff and Michelle who can add valuable input with their expertise and experience. Once the idea is approved by SJHS, we would meet with the IT department to go over updating their website so that users can request rides online.

 

Define What to Test: Would clients use shuttle service? What kinds of clients would use it? How do we make the service convenient to patients and resource efficient to the organization? How do we approve volunteer drivers? Where will the startup money come from? Does SJHS have a flexible budget that will enable this program to work?

 

Define Feedback Activities:

We would start out by administering a survey to see how many patients are interested in utilizing this service. In doing so, we will be able to identify whether or not our idea is feasible in the first place. From a financial aspect, we will need to meet with SJHS administrators that deal specifically with managing system budgets. This will allow us to determine if our idea is financially doable and if there is any room in the budget to fund the start of the program.

 

Prototype Plan Summary: CHS Team A

Posted on by Cheong In

Meant to address the prototype setting, tenets of testing, and feedback activities for our three major ideation focuses.

 

Connect Clay: The Bridge Program

 

Consider the Setting –   

The setting for this solution is Clay High School. The goal is to expose our “target user” – middle school students– to all that Clay has to offer. The more time those middle school students spend at Clay, with Clay mentors, with Clay teachers, in Clay programs, the more likely they are to develop a desire to attend CHS. Human nature is to tend towards continuity, so we must provide that continuity and we must build that bond. Connect Clay is the way to do that.

 

Define What to Test:

With the Connect Clay program, we need to assess whether or not students would be willing to participate in the programs, and if it would affect the way that they think about Clay.

 

Questions:

Would going to a program like this improve your perception of Clay?

Would you tell your parents about a program like this?

Would you like to participate in such a program? If not, what kind of program would you like to see?

 

Define Feedback Activities:

In order to gather this feedback, we could put out interest surveys about these hypothetical programs.

We could station ourselves in a public space (grocery store area? Public library?) and ask passersby if they would be interested in participating in the programs to extract community opinions.  

Conduct “exit” interviews with seniors at Clay to see if they would have liked such programming.

 

Video Marketing Approach:

 

Consider the Setting –   

The Video Marketing Approach that we will be taking takes place at any platform where video can be played, from informational sessions to social media.

Ideally, it will be shown in the classrooms at Clay and at local middle schools.

Finally, we want the video to be posted on social media platforms, reaching students and parents through word of mouth.

 

Define What to Test –

Whether a video will have any impact on what potential Clay students and parents think about CHS. What kinds of impact might it have? Will people believe the video?  

If other parents, neighbors, family friends sent their children to CHS, would that affect your opinion of CHS? Would you consider sending your child to Clay as a result?

Ask administrators if such a program is possible? Ask parents if they would be willing to help out with such a program? See if any FTT students would be interested in overseeing project.

 

  • Questions:
    • What did you think of the video’s message?
    • What setting did you view the video in?
    • Does the video help you change your perception of Clay?

 

Define Feedback Activities:

Conduct a survey following the presentation of the video to ask about effectiveness.

Play the video for non-CHS students and ask them if they would go to school there?

Ask middle school students if a video might have impacted their school choice?

 

Offering Opportunities // Building a Better CHS

 

Consider the Setting –   

Building a Better CHS has to do with utilizing the school’s current art resources, its students to make the school environment be one that students will want to study in. Thus, the setting is within the school, and the people involved in this setting are the current CHS students.  

 

Define What to Test –

We need to test how students would feel about the changes to their learning environment/school? Also if they would have a more positive outlook on Clay if they were proud of how their school looked.

 

  • Questions:
    • Would students be interested in participating in this project?
    • Does the way the school looks influence how a student feels about the school?
    • Do the students want more color in their hallways?

 

Define Feedback Activities:

Survey the current students on their thoughts on the state of the school.

Find pictures from other schools that have creative/colorful environments and show those to current students to gather their opinions.

 

User value Criteria:

  1. Availability of relatable touchpoints
  2. Accessibility
  3. Effectiveness of engagement

Provider value Criteria:

  1. Ability to monitor progress and performance
  2. Cost-friendliness
  3. Ease of implementation

 

Solution Evaluation Matrix:

 

User Value Criteria

Relatability Accessibility Engagement Total
Connect Clay 4 4 5 13
Building CHS 2 4 4 10
Video 3 5 3 11

 

Provider Value Criteria

Monitor Cost Ease Total
Connect Clay 4 4 2 10
Building CHS 5 3 3 11
Video 2 4 3 9

Prototype Plan

Posted on by John

1. Homily Helper Newsletter

What will you test?

This idea will consist of a newsletter email to be customized and sent out to the priests early in the week  in order to begin preparing early for Sunday’s homily. The newsletter will contain a copy of The Observer, giving priests an idea of what sports teams are winning and what students on campus are talking about this week. Next, the newsletter will relay two different types of feedback from the priests’ previous homily; first, short responses to a question asking about the priest’s homily, as well as film of the priest giving the homily, so he can watch and pick up on things he may not be cognizant of while giving the homily. Lastly, the newsletter will give the Scriptures for Sunday’s Mass in order to aid preparation of the next homily.

Who, where, when, how?

The first aspect of this idea is collecting the feedback from students on the priests’ homilies. This data will be collected by our group designing a small, easy to use survey asking students to briefly discuss what they liked or didn’t like about the homily. After collecting this data, we will synthesize it and make it easy to read for the priests in the Homily Helper Newsletter. Next, we will work to film the homily of each priest we work with in order to give them the opportunity to watch film and recognize aspects of his preaching he may not be aware of while delivering the homily. This will be done either by the members of this group or someone else who will be at the given priest’s Mass who we will determine before the Mass starts. Lastly, we will add the Observer and the upcoming week’s readings, and compile all of this information on Sunday/Monday in order to distribute the Homily Helper Newsletter to the priests on Tuesday morning, giving them plenty of time to develop their homily throughout the week. This idea will be implemented the week after Easter, and then we will get together with the priests after the Sunday Mass to see if/to what extent the panel was helpful.

2. Feedback Panel

What will you test?

This idea will consist of priests giving their homilies to a panel of laypeople (undergraduates and/or MDiv students for example) before Sunday’s Mass, and receiving feedback and analysis on the delivery and content from the panel.

Who, where, when, how?

We plan on testing this idea in one location like a dorm chapel on campus where there the atmosphere of Mass is upheld and there is room for the priests to listen to one another if they choose to. We will choose the priests based on priests that we have interviewed and people they recommend would enjoy this idea. We will comprise the panel of students with different majors, geographic backgrounds, and genders.This will be done early in the week like on Tuesday, Wednesday, or Thursday evening, giving the priests ample time to react and make adjustments to their homilies based on the feedback from the panel. This idea will be implemented the week after Easter, and then we will get together with the priests after the Sunday Mass to see if/to what extent the panel was helpful.

3. “So you think you can preach?”

What will you test?

This idea would consist of a student competition in which students would be tasked to prepare and deliver their own homily based on the Scripture readings, and the priests will be judges of the competition. This idea would work in two ways: first, giving the priests a different perspective on the readings, showing them how their audience sees as the important takeaways from the readings; second, giving the students an understanding and appreciation of how difficult the process of preparing and delivering a homily.

Who, where, when, how?

We plan on testing this idea within the individual dorms, having each dorm (that we have members residing in) have their own competition with the priests in residence as the judges. This will be done early in the week like on Tuesday, Wednesday, or Thursday evening, giving the priests ample time to react and make adjustments to their homilies based on the students’ perspectives. This competition will be held the week after Easter, and then we will get together with the priests after the Sunday Mass to see if/to what extent this competition was helpful.

Prototype Plan

Posted on by Daniel

Prototype Plan  

Consider the setting  

  • Our prototypes are centered around the experience of students at Clay High School. For this reason, it would most likely be valuable to prototype with them present, to understand how our solution can best address their complex needs.
  • Although it might be useful to sketch out a general outline for how we will structure our various solutions, it will ultimately be most valuable for us to see how our ideas would play out with actual students.
  • Maybe we could draw small focus groups of Clay Students and ask for feedback on our initial ideas and designs as we go along the process.
  • It could work to run a focus group experiment in a classroom at Clay. We could test our mentorship program idea from our Clay Connections solution this way.

 

Define what to test  

  • We would need a great deal of feedback from the students, parents, and teachers at Clay.
  • From the teacher perspective, we would be seeking feedback regarding the feasibility of our plan. If we have this grand idea of a new system/process we want to implement, but it would be impossible for teachers and administrators to do, then our prototype will need to be revised.
  • As for the students, we would want to know if they would even be interested in having some sort of “Family System”, or Clay Day. Obviously there will be people who resist the ideas we present, but if there is a sweeping majority of people that would not support our designs, then we might need to consider alternative solutions.
  • In regards to the parents, we want to know if our proposed ideas would be enticing for them in terms of the betterment of their children’s education and general school life. As parents do have a big influence on which school a student attends, it would also be important to cater their needs even if that means we have to consider alternatives.
  • Ultimately, it is also important to get feedback on how our ideas could help solve some of the underlying issues of the school. Perhaps when we’re gathering feedback about the effectiveness of our designs, we might discover a new need that we can meet.
  • Goals for our design:
    • Help students feel more comfortable and safe in school, to ensure they can focus on aspects like academics and extracurricular activities.
    • Help students across class and academic level feel more connected at Clay.
    • Enhance the reputation of Clay by bringing true improvements to the school, rather than utilizing deceptive marketing.
    • Help Clay better advertise the best elements of the school, to increase the likelihood of parents enrolling their students in the school.

 

Define feedback activities

  • Focus group: We will conduct an interactive focus group. Since it is important that the solutions we propose are appealing to the general student body, this group should include students, parents, teachers that represent various ethnographies of Clay. Throughout the process participants should be able to express concerns, support, or even alternatives to our prototypes.
  • Trial Clay Day: For our prototype of Clay Day we would want to find a way to use a classroom for a few periods of a school day. We could partner with one Clay teacher to run a mock Clay Day where we raise money for some cause that Clay is currently working with. We could sell raffle tickets to allow the students to participate in the Clay Day activities that would involve watching a movie or playing games for a class day instead of doing normal classroom activities. By doing this we would be able to learn if a Clay Day fundraising type activity is something students are able to participate in economically, and we will learn if the incentive for raising money is something students are interested in. Also something interesting would be to see if word spreads throughout the school day of Clay Day and students not in the class we conduct the prototype in show desire to participate in the Clay Day activity. We really want to see what kind of Clay pride could potentially come out of a day like this. We would be using a pop-up shop type approach for this prototype.
  • Option 1 Design the brochure: For our brochure prototype, we would partner with an art class, preferably a graphic design class, and ask the students to design a marketing brochure for Clay. This could be a one-day activity or even be an assignment. Students will be asked to include proud aspects of Clay that they would want prospective students to know. Our team will not only observe the brochures that the students make but also observe the process. Thereby, we will be able to learn if this type of activity is something students are willing to participate in. If the results are good, we could even develop the prototype further by making a Clay Brochure Committee, similar to an yearbook committee, in which students will participate in a year-long project to make a new brochure or update it.
  • Option 2 Design the brochure: Principal Eid wanted us to come up with a physical prototype of a brochure that could potentially be used at Clay High School in the future. For our prototype of the brochure we would mock up a brochure based on what Clay High School could look like if they implemented our ideas. We would focus on aspects of Clay that Principal Eid wants to see a bigger focus in the brochure, such as academics, but we would also showcase the growing Clay Pride and Clay Connections that result from activities such as Clay Day, Clay mentorship programs, and the Clay language program. We could title the magnet program of Clay the “liberal arts magnet” in this brochure. This brochure could be shown to many different Clay users such as administration, teachers, current students and parents, and prospective students and parents to receive feedback. We want the students to feel that Clay is a smart school and is providing competitive opportunities to succeed in various extracurricular areas.
  • The Clay Connection is a tough one to prototype because it is more about the building of a long-term relationship between Clay High School and some of the local middle schools and Notre Dame. The best way for us to prototype this right now would be to have students from Notre Dame come to Clay to participate in an afterschool tutoring or coaching program. This prototype would be cost efficient because Clay would not have to worry about transporting students to Notre Dame on short notice. To run this prototype we could have our group act as the tutors from Notre Dame coming to help at Clay. We could put flyers around Clay advertising for a one day tutoring and college advice session being held by Notre Dame. We could see what students think of a program like this and see if the turnout is any better than any current tutoring going on at Clay currently. If students do like this program maybe it is something that would add to Clay being a smart school that does well to prepare kids for college because of the connection with Notre Dame.

Create solution evaluation matrix

User Value Criteria:

  1. Easy for students to support the idea
  2. Does not detract from other essential goals of Clay
  3. Enhances student experience
  4. Creates a more safe and welcoming school
  5. Increased enrollment at Clay

Provider Value Criteria

  1. Easy to implement into Clay
  2. Not overly expensive
  3. Does not further damage the reputation of Clay
  4. Still allows teachers to focus on teaching

 

Criteria A B C D E T F G H I T
“Clay Pride” 4 4 3 4 2 17 3 4 4 2 13
“Clay Marketing” 2 4 1 2 4 13 3 3 2 4 12
“Clay Connections” 2 3 4 3 4 16 2 2 4 4 12

 

Prototype Plan

Posted on by Sarah

Idea #1: “Bring a Friend Night”

What will we test and how?

Host a “bring a friend” night at the BGCA. We will test if implementing new events to the BGCA will increase the “cool” factor, and ultimately bring in more teens. When doing our interviews, we heard that one of the most exciting things about the club was the teen nights they would have. The goals of hosting this event will be for the friends to realize what the Boys and Girls Club can offer, as well as helping those that are already members realize it is a “cool” place. We can measure our results by going to the “bring a friend night.” We can survey the members of the club as well as their friends to see how they enjoyed it and if they would consider coming to more of these events.

Where will we test this idea?

We will test the idea at the gym of the Main BGCA location in South Bend.

Who will test this idea? And when?

We will test the idea as a group, by talking to members pre and post, that way we will be able to understand their thoughts going into it, and how/if they changed after the experience. We will also talk to the supervisors at the club who will be able to witness the event in its entirety.

 

Idea #2: Guest Lecturer/Guest Visitor

What will we test and how?

Bringing in a guest lecturer will give the kids another activity to participate in. This is something different and will add variety to their everyday experiences at BGC. Guest speakers can also allow them to learn about cool things and get to know about something they did not have prior knowledge to. We will test how the students respond to this activity-whether or not they like it. We will also test if we can get lecturers to come speak.

Where will we test this idea?

We will test this idea at the BGCA South Bend location.

Who will test this idea? And when?

Our team will survey the kids after the lecture and we will also be present to see how they are responding to the presentation.

 

Idea #3: Skype Volunteering

What will we test and how?

We will test out the viability of bringing in tutors to the BGC through Skype or other videoconferencing tools.  Once we have assessed whether the BGC has the hardware needed to use Skype we will test the effectiveness of tutoring over the internet.  After tutoring, we’ll ask kids for feedback on the process and perform a review of grades later to compare past and present performance.

Where will we test this idea?

We will test this idea at the BGC in South Bend, and the tutor will be at some other location.

Who will test this idea? And when?

One of our group or the Notre Dame club that volunteers at the Boys and Girls club will tutor some kids over the next two weeks on the Internet and our group will be at the BGC to oversee the process and ask students for feedback immediately after.

Plan for Prototypes

Posted on by Wendy
Idea 1 – “A Man’s Best Friend”

Solution: Set up a volunteering partnership between the homeless and the Humane Society. This would mutually benefit the pets, who would get extra time with caring humans, and the homeless, since interacting with pets can reduce stress.

Prototype Plan: Create a story board

  • Step 1: Help users apply for volunteering role (at soup kitchen)
  • Step 2: Pass out bus pass to get users from soup kitchen (at breakfast or lunch) to Humane Society
  • Step 3: Users receive training on volunteering protocols
  • Step 4: Users volunteer at Humane Society, interacting with animals (feeding, walking, playing, etc.)
  • Step 5: Users receive bus pass to return to downtown South Bend after volunteering shift
  • Step 6: Users get on bus and return to downtown

We will create the storyboard and show it to users at a Soup Kitchen to get feedback on their thoughts.

Idea 2 – “Coach Holtz, for your life”

Solution: Pair homeless with “life coaches” or mentors who can provide social support and connections to resources. This role could be filled by a variety of people – student volunteers, church volunteers, social workers, etc.

Prototype plan: Role Play

-We will role play what the interaction would look like between a homeless person and the mentor role. We will role play with 3 different types of people as the mentor: student volunteer, church volunteer, and social worker

-The mentor will listen to the homeless people’s stories to build a relationship, provide support, and encourage them to think long-term about their life plans

Idea 3 – “Work out til you break out”

Solution:Promote physical and mental health, as well as community, among the homeless on a regular basis through a free workout class.

Prototype plan: Role Play + Story Board

-We will role play what the entice, enter, & engage experiences would entail for an exercise class for the homeless. We will try multiple different types of exercises, including basketball, football, weight lifting, and yoga/meditation

-We will also create a story board, and ask for user feedback about which type of exercise they most prefer

 

 

 

Prototyping Plan

Posted on by Wendy

As you begin thinking about how to get feedback on your ideas, keep your Point of View Statement in mind.  From your presentation I understand this to be, “St. Joseph Health System patients that are living at or below poverty need an affordable and easy way to keep their appointments and get the services they need in a way that does not cause hardship and makes them feel just like everyone else.”  Feel free to tweak 🙂

For your Prototype Plan, think about how you can test the various facets of your ideas.  What will you test and how?  Where will you test your ideas?  Who will you test them with?  And when?

Prototyping Plan

Posted on by Wendy

As you begin thinking about how to get feedback on your ideas, keep your Point of View Statement in mind.  From your presentation I understand this to be, “Chronically homeless men (or women?) need a way to get food, counseling, and a place to sleep in a way that makes them feel like it is on their own terms.”  Feel free to tweak 🙂

For your Prototype Plan, think about how you can test the various facets of your ideas.  What will you test and how?  Where will you test your ideas?  Who will you test them with?  And when?