{"id":521,"date":"2017-03-05T16:11:54","date_gmt":"2017-03-05T20:11:54","guid":{"rendered":"http:\/\/sites.nd.edu\/innovation-and-design-thinking\/?p=521"},"modified":"2017-03-07T16:59:15","modified_gmt":"2017-03-07T20:59:15","slug":"ethnography-user-summary","status":"publish","type":"post","link":"https:\/\/sites.nd.edu\/innovation-and-design-thinking\/2017\/03\/05\/ethnography-user-summary\/","title":{"rendered":"Ethnography User Summary"},"content":{"rendered":"<p>I conducted this interview with my grandmother, Muriel, to learn about her day-to-day life and how she could use technology to stay independent for as long as possible.<\/p>\n<p>Ethnography Summary: User<\/p>\n<p>February 26, 2017<\/p>\n<p>Skype Video from Mission Viejo, CA<\/p>\n<p>Conducted by Rob<\/p>\n<p>&nbsp;<\/p>\n<p>User Characteristics: \u201cCaretaker Carl\u201d<\/p>\n<p>Grandmother, matriarch, widow<\/p>\n<p>Female, age 85<\/p>\n<p>Constant care for spouse until 2016<\/p>\n<p>Retired nurse, lonely recent widow<\/p>\n<p>What drives her?<\/p>\n<p>Family, celebrating events and achievements of children and grandchildren, community involvement<\/p>\n<p>&nbsp;<\/p>\n<p>What is her biggest point of pain?<\/p>\n<p>Lack of direction without husband, lack of direct family contact, growing discomfort with body as she ages<\/p>\n<p>Memorable quotes:<\/p>\n<p>\u201cI miss Tom, but mostly I miss having the family around, I miss our big house and our big parties.\u201d<\/p>\n<p>\u201cMy grandchildren are everything to me, I want to see more of them\u201d<\/p>\n<p>\u201cI\u2019m not afraid of technology, but I don\u2019t have the time to learn to use it\u201d<\/p>\n<p>Top 3 Takeaways:<\/p>\n<ol>\n<li>Interested in more communication with the family<\/li>\n<li>Relies on community for happiness and positivity: local coffee shop is crucial to daily routine<\/li>\n<li>Hates the idea of assisted living, saw sister go through that process and does not want it<\/li>\n<\/ol>\n<p>Activities<\/p>\n<ul>\n<li>Morning walk to coffee shop<\/li>\n<li>Interactions with friends, baristas, other regulars at the caf\u00e9<\/li>\n<li>Afternoon lunch at home, call to one of her children to talk and hear updates<\/li>\n<li>Late afternoon television, gardening, preparing dinner<\/li>\n<li>Dinner often alone, with TV in living room<\/li>\n<li>Reading then early to bed<\/li>\n<\/ul>\n<p>Environment<\/p>\n<ul>\n<li>Coffee shop is preferred comfort zone, quiet and familiar<\/li>\n<li>New apartment is small and cozy, but lonely and quiet<\/li>\n<li>Television, living room, kitchen are central focus of life<\/li>\n<\/ul>\n<p>Interactions<\/p>\n<ul>\n<li>Coffee shop welcomes her happily, warmly, friendly ever day<\/li>\n<li>Knows her \u2018regular\u2019 order and just serves it to her at her favorite seat without asking<\/li>\n<li>She has friends and fellow elderly who relax and enjoy their mornings at the caf\u00e9<\/li>\n<li>Meets new people in the caf\u00e9 and knows every employee by name<\/li>\n<\/ul>\n<p>Objects<\/p>\n<ul>\n<li>Coffee cup, two to three per day<\/li>\n<li>Television is main source of company at home<\/li>\n<\/ul>\n<p>Users<\/p>\n<ul>\n<li>Other independent elderly at the coffee shop<\/li>\n<li>Regular doctor visits, once per month<\/li>\n<li>Children and grandchildren, on average once a week<\/li>\n<li>Was spouse daily until he passed, as widow now much more lonely<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>I conducted this interview with my grandmother, Muriel, to learn about her day-to-day life and how she could use technology to stay independent for as long as possible. Ethnography Summary: User February 26, 2017 Skype Video from Mission Viejo, CA Conducted by Rob &nbsp; User Characteristics: \u201cCaretaker Carl\u201d Grandmother, matriarch, widow Female, age 85 Constant [&hellip;]<\/p>\n","protected":false},"author":2382,"featured_media":522,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[187905],"tags":[],"class_list":["post-521","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-optum"],"_links":{"self":[{"href":"https:\/\/sites.nd.edu\/innovation-and-design-thinking\/wp-json\/wp\/v2\/posts\/521","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sites.nd.edu\/innovation-and-design-thinking\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/sites.nd.edu\/innovation-and-design-thinking\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/sites.nd.edu\/innovation-and-design-thinking\/wp-json\/wp\/v2\/users\/2382"}],"replies":[{"embeddable":true,"href":"https:\/\/sites.nd.edu\/innovation-and-design-thinking\/wp-json\/wp\/v2\/comments?post=521"}],"version-history":[{"count":1,"href":"https:\/\/sites.nd.edu\/innovation-and-design-thinking\/wp-json\/wp\/v2\/posts\/521\/revisions"}],"predecessor-version":[{"id":523,"href":"https:\/\/sites.nd.edu\/innovation-and-design-thinking\/wp-json\/wp\/v2\/posts\/521\/revisions\/523"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/sites.nd.edu\/innovation-and-design-thinking\/wp-json\/wp\/v2\/media\/522"}],"wp:attachment":[{"href":"https:\/\/sites.nd.edu\/innovation-and-design-thinking\/wp-json\/wp\/v2\/media?parent=521"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/sites.nd.edu\/innovation-and-design-thinking\/wp-json\/wp\/v2\/categories?post=521"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/sites.nd.edu\/innovation-and-design-thinking\/wp-json\/wp\/v2\/tags?post=521"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}