{"id":794,"date":"2017-03-06T23:04:18","date_gmt":"2017-03-07T03:04:18","guid":{"rendered":"http:\/\/sites.nd.edu\/innovation-and-design-thinking\/?p=794"},"modified":"2017-03-06T23:04:18","modified_gmt":"2017-03-07T03:04:18","slug":"ethnographic-summary-individual-interview-at-st-joseph-regional-medical-center-ii","status":"publish","type":"post","link":"https:\/\/sites.nd.edu\/innovation-and-design-thinking\/2017\/03\/06\/ethnographic-summary-individual-interview-at-st-joseph-regional-medical-center-ii\/","title":{"rendered":"Ethnographic Summary- Individual Interview at St. Joseph Regional Medical Center II"},"content":{"rendered":"<p><b>Ethnographic Summary- St. Joseph Regional Medical Center<\/b><\/p>\n<p><span style=\"font-weight: 400\">Dan Thompson interviewed Becky and John, a husband and wife at St. Joseph Regional Medical Center (SJRMC). \u00a0They were waiting for their grandson who was also accompanied by his family, but I only spoke with Becky and John.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400\">Date: 3\/6\/17<\/span><\/p>\n<p><span style=\"font-weight: 400\">Type: Interview<\/span><\/p>\n<p><span style=\"font-weight: 400\">Location: St. Joseph Regional Medical Center<\/span><\/p>\n<p><span style=\"font-weight: 400\">Team participants: Conducted interview alone<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400\">User characteristics:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">60 years old (Becky), 65 years old (John)<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">They have three daughters and 4 grandchildren<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Becky used a wheelchair<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400\">Memorable quotes\/moments:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Apprehensive of using public transportation. \u00a0When asked about how they felt about using bus, Becky mentioned she had not used one since high school.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Were completely unaware of Uber or Lyft.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">There drive was about 12 miles which took them 20-30 minutes.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400\">Top learnings:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Elderly people are more likely to resist using technologies such as Uber or Lyft.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Public transportation is not for everyone for a variety of reasons. \u00a0One specific reason may be that some people associated a negative stimulus with public transportation<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400\">Key Insights: (1) Depending on the person\u2019s experience, they acquire information in different ways. \u00a0(2) Much time should be given to how an organization advertises transportation services.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Ethnographic Summary- St. Joseph Regional Medical Center Dan Thompson interviewed Becky and John, a husband and wife at St. Joseph Regional Medical Center (SJRMC). \u00a0They were waiting for their grandson who was also accompanied by his family, but I only spoke with Becky and John. &nbsp; Date: 3\/6\/17 Type: Interview Location: St. Joseph Regional Medical [&hellip;]<\/p>\n","protected":false},"author":2372,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[187337],"tags":[],"class_list":["post-794","post","type-post","status-publish","format-standard","hentry","category-st-joseph-health-systems"],"_links":{"self":[{"href":"https:\/\/sites.nd.edu\/innovation-and-design-thinking\/wp-json\/wp\/v2\/posts\/794","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sites.nd.edu\/innovation-and-design-thinking\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/sites.nd.edu\/innovation-and-design-thinking\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/sites.nd.edu\/innovation-and-design-thinking\/wp-json\/wp\/v2\/users\/2372"}],"replies":[{"embeddable":true,"href":"https:\/\/sites.nd.edu\/innovation-and-design-thinking\/wp-json\/wp\/v2\/comments?post=794"}],"version-history":[{"count":1,"href":"https:\/\/sites.nd.edu\/innovation-and-design-thinking\/wp-json\/wp\/v2\/posts\/794\/revisions"}],"predecessor-version":[{"id":795,"href":"https:\/\/sites.nd.edu\/innovation-and-design-thinking\/wp-json\/wp\/v2\/posts\/794\/revisions\/795"}],"wp:attachment":[{"href":"https:\/\/sites.nd.edu\/innovation-and-design-thinking\/wp-json\/wp\/v2\/media?parent=794"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/sites.nd.edu\/innovation-and-design-thinking\/wp-json\/wp\/v2\/categories?post=794"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/sites.nd.edu\/innovation-and-design-thinking\/wp-json\/wp\/v2\/tags?post=794"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}