Okta go-live issues

The Okta Go Live campus maintenance which took place on July 27 has had an impact on a few applications.

 Okta Log-in issues

If you have any issues logging into Okta – clear your browser cache first.  If that does not work, please call the OT help desk at x8111 or email devhelp@nd.edu.

Business Objects

The direct links from Business Objects will not work and you will be required you to to sign in and run the report from within Business Objects. https://boe4a-prod.nd.edu/BOE/BI

OIT is working to resolve this issue as soon as possible but until then, your will need to sign into Business Objects directly.

 Sales Force

Some people are receiving emails from Salesforce regarding a request to change your Salesforce account’s email address. This is due to the Okta go-live and impacts people that had a preferred email address that is different from the one associated with their NetID.

This request is legitimate, please go ahead and confirm the email change if requested.

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