Our Mission and Vision
Arts & Letters Computing (ALCO) provides innovative technology services to empower the College of Arts & Letters community in their pursuit of truth and understanding.
Our vision is to foster a culture of technology-enhanced academic excellence.
Service Offerings
Support Services
The ALCO Systems Operations team ensures a stable and secure technical environment for the College through proactive systems engineering, platform and endpoint management, and expert-level technical support. They work closely with several other University IT teams, including the OIT Service Desk, the Campus Workstation Program, and the Hammes Tech Hub’s Service Department.
Examples of reasons to work with Systems Operations:
- Hardware Repair
- Software Support
- Systems Access
- Computer Setup
For help in any of these areas, please contact the OIT Service Desk through the ServiceNow web portal. If the Service Desk is unable to provide the assistance you need, your case will be routed to the ALCO Systems Operations team.
Consulting Services
The ALCO Consulting Services team acts as a strategic partner to faculty and staff by aligning technical capabilities with research, teaching, and administrative goals. The team provides high-level consultation, project planning and scoping, and personalized guidance to ensure technology effectively supports the College’s mission.
Examples of reasons to work with Consulting Services:
- New Technology Research
- Strategic Planning
- Project Planning and Scoping
- Process Improvement
To schedule an appointment for consultation, please submit a General IT Request form through the ServiceNow web portal.
Creative Computing Group
The Creative Computing Group (CCG) was created in 2003 by the College of Arts and Letters to provide leadership and resources to support and encourage specialized and advanced computing technologies in the arts.
The Group fosters initiatives in research and teaching that seek new paradigms of literacy through a critical and creative exploration of emerging forms of visual communication.
The CCG is committed to the cross-disciplinary exchange of ideas and skills for the purpose of encouraging artistic collaboration, faculty research and curricular innovation.
