We have learned that–especially since the changeover in email systems–many messages intended for Dylan Reed (firstname.lastname@example.org) are being misdirected to a student who shares that name.
OIT is working to add details in the directory to help distinguish between these two addresses, but they suggest in the meantime:
1. Please search your “sent items” for recent items directed to “reed.83” or “dylan.reed.83” and resend those items to email@example.com.
2. Please check your contacts (My Contacts; Most Contacted; Other Contacts) in gmail to determine if this address (reed.83) is listed there as a contact. If so, OIT suggests deleting that contact, as it leads gmail to auto-fill your email with the incorrect address.