How can I be better at my job? This is a question I have asked myself many times. One area I have always wanted to be better at was coaching and helping people to better themselves.
I have had several great coaches over the years. I have always wanted to be like them. Help people. Inspire them to do better. Give them hope for the future. Help them solve their own problems. Not solve problems for them but help them. I found a great tool.
I was enrolled in the class Coaching for Greater Effectiveness. I never dreamed that one class could give me one of the keys I was missing to be a better mentor or coach. I thought “oh good, another class to waste my time on.”
I was having a problem with a co-worker at work. I used this problem in the class as an example. I practiced my SBII in class and at home. When I returned to work I sat down with my co-worker and used the SBII. We talked for over and hour. We cleared the air and now have a line of communication. Our relationship has changed for the better and I believe it will continue to grow.
On the occasions I have to give corrective action to an employee, I now use the SBII. I have restructured my thinking and what I want to accomplish with the corrective action. It is now more positive and has opened communication between myself and the employee.
This is a great class for any person who wants to improve. It gives you the confidence to have difficult conversations. It gave me one of the keys I was missing to be a better coach and mentor.
Ruth Pajor
