Dear Colleagues –
I am delighted to announce the assignment of Katie Rose as the Director of Donor Experience for Annual Giving Programs (AGP) effective April 1, 2012 as part of the Notre Dame Rotation Program. Katie will report to me and have responsibility for the creation of the Donor Experience function within AGP. Katie’s focus will be to develop and execute a plan to achieve service levels necessary to deliver best-in-class support to AGP donors, specifically those in recognition societies like The Sorin Society.
As noted, Katie is joining us as a participant in the Notre Dame Rotation Program. This will be her third rotation within the program. Her two prior rotations have been with the Office of Strategic Planning and Institutional Research, and with the Office of Continuous Improvement. She has held positions of increasing responsibility at Notre Dame, starting in the Office of Information Technology with roles including: Technical Support Consultant, Manager of Help Desk, and Program Manager for Enterprise Initiatives. She also teaches a Computer Applications Program course at Notre Dame that focuses on the internet and society, analyzing the impact that the internet has had on a variety of industries and our culture, and how it has changed the power of the individual. Katie received her Bachelor of Arts from Notre Dame in 1999 with a major in Psychology and a second major in Computer Applications.
Katie brings strong skills in team leadership, project management, IT, continuous improvement, customer service, communications and a broad working knowledge of the University. Please join me in welcoming Katie to the AGP team as she takes on this important role for the University.
In Notre Dame,
Brian Couch, Sr. Director, Annual Giving Programs