Team,

As previously communicated, Canon is now the University’s preferred supplier of copiers and printers. The ESC M20i East copier located on the West side of the building will be transitioned from Xerox equipment to Canon on Thursday, November 19th from approximately 9:00 am to 10:00 am.  During this transition time, the printer will not be available. Please plan to utilize the ESC-Two printer on the north side during this time.  Our DSS team and Canon will work to ensure print queues and drivers are installed on your computers. A notification will be sent out once the installation is complete and the new Canon copier is operational.

There are three ways to learn the functionality of the new device:

1)      E-learning training website provided by Canon, please see below instructions to access the website.

2)      A mini instruction booklet attached to the device for you to reference.

3)      Formal training from a Canon representative will be forthcoming at a later date, we will keep you posted.

Procurement Services will coordinate with Xerox the removal of the old copiers.  

Thank you for your patience during this transition.

Brenda Carr                                                                                                  

Jeff Faust

Instructions to access the E-learning material

Click on this link https://elearning.csa.canon.com

The link will take you to a Canon e-learning sign-in page.  Do not supply your credentials here, rather click on the link to the right that says “register”

Fill out the Account Registration form with your email address, name and phone number.

Use JMQ23263 in the serial number field and 46556 in the zip code field

Be sure to place a check mark in the box next to “terms and conditions agreement” and click “register”.  Then click “I agree” on the pop-up box.

Next, you will need to choose the appropriate printer which is “C5250” which will take you to the e-learning material for the new Canon copier