Colleagues,
We’re excited to announce a new enhancement to Giving Society membership. OnwardND is a new concierge phone service available on home game Saturdays and select evenings to help provide even better assistance with benefactors’ on-campus needs, and connect them with some of our outstanding students. It’s another way to express our sincere and heartfelt gratitude for our members’ annual commitment to Notre Dame and her sacred mission.
When is OnwardND available?
In addition to the thoughtful, dedicated service our members have come to expect during business hours from our Donor Experience Team, OnwardND’s new concierge service is available:
- Home game Saturdays from 10:00am to 2:00pm ET
- Sunday evenings 3:30pm to 7:30pm ET
- Monday–Thursday evenings from 5:30pm – 9:30pm ET
How do I reach OnwardND?
Our traditional 574-631-5198 phone number remains the one to call, anytime.
How can this enhanced service help me?
During business hours, our Donor Experience Team is still the best option for:
- Ticket / parking requests
- Event registration
- Giving history / questions
- Membership renewals
During our new hours, callers will be connected with some of our amazing students, who are trained to be the ultimate ND “insiders”. They can help with a wide variety of requests, including:
- Home game activities & weekend schedules
- Campus tour reservations
- Local restaurant recommendations
- Local hotel availability
- Prayer / Grotto requests
- General feedback
- Membership renewals
- Just to chat!
If you have additional questions about the service, or good ideas about how we can grow this new initiative, please contact Leah Corachea or any member of the Donor Experience Team.
Warm regards,
Jonathan Retartha
Manager, Donor Experience
