Since fixing our phones, when an individual calls the phone rings twice, but then it goes directly to voicemail. However, if you continue to listen it prompts the caller with the directory that has each of our extensions, and then will forward the call to us in the office.

In the past, it went directly to me and Teresa, but that is no longer the case. If you have any questions please let me know.

Thanks for your help in informing others!

Emma