I am pleased to announce that effective June 3 Jeanne Monsma will join us as the Manager of University Relations Learning & Organizational Development.  In this capacity, Jeanne will report to me and lead the strategy around the UR orientation and onboarding program; managing and expanding learning and development programs and opportunities for new and existing employees; and lead the division’s project management function focused on continuous improvement. UR Learning and Development is a key priority for our division, and I look forward to Jeanne’s leadership in this arena.

For the past four years, Jeanne has served as a Manager of Patient Experience Advisory Services for Press Ganey Associates.  In this role, she has lead teams responsible for driving client engagement and improvement in patient satisfaction, with a focus on driving revenue, performance behaviors, relationship building, and business expansion.  Prior to this role, she spent six years with Memorial Health System as a Lead Educator and Community Relations Coordinator.

Jeanne earned her bachelor of science in Journalism and Public Relations from Ball State University; and completed post baccalaureate work in graphic design, political science, art history, and French through IUSB.  She is active in the Scholastic Arts Board, River Bend Cancer Society, South Bend Leadership, and several other community organizations.

We are thrilled to have Jeanne’s experience, leadership, and commitment to the mission of Notre Dame as she steps into this new leadership role.  Join me in welcoming Jeanne to the team!

Warmest regards,
Micki