This article describes how designers are restructuring a Cook County courtroom to make it more “humanizing.”
In addition to the parties of a particular case, up to 9 different agencies interact in the Cook County courtroom within the span of 37 seconds.
The article describes the problems with the current courtroom design: “The courtroom was originally designed for regular trials, not bond hearings. A giant jury box takes up much of the space, even though there isn’t a jury. The placement of the judge’s bench, at an awkward angle in the corner, makes it hard for family members in the audience to hear what’s happening. A constant stream of people walk through the courtroom, disrupting proceedings.”
Then, the article discusses the benefits of the new design: “The new design improves acoustics, gives everyone a clear place to sit–with the defendant lined up directly in front of the judge–provides a place for detainees to compose themselves before they step in front of the room, and minimizes movement as the judge talks to each party and deliberates.”
Like Tom Kelley stated: “Inspiration often comes from being close to the action.” (Kelley 31).
Here, the designers appear to have done their homework and have the “observation-fueled insight” for which Kelley advocates. (Kelley 26). The article states: “After the designers watched an attorney bring up information for the wrong client, they also created a new organization system for files. The design also adds infographics in the hallway outside explaining the process.”
Worth the read!!
Cool! Design thinking is everywhere! Even in Cook County! 😉