Here is an interesting and timely article about the recent United fiasco. For those who have not heard, United recently called Chicago police to forcibly eject a passenger from their overbooked airplane. (here is an overview of the incident). The author of this piece lists five things that went wrong, from a leadership perspective, at United. He then derives a “leadership lesson” from each one. For example, he notes that United has a well defined set of core values, but that the CEO’s initial response to the incident strayed away from these values. (see article). I think that these tips can help us as leaders wherever we begin our careers. In addition, I think this kind of “post-mortem” analysis can be helpful in myriad ways, and it was interesting to see such an analysis done so quickly after a major incident.