OIT has decided to roll back the Business Objects upgrade from this weekend due to issues with user access. Business Objects will be restored to the backups created just before Saturday’s upgrade. Any modifications made to reports or schedules since Saturday will need to be reapplied. The restoration process has started and is expected to take several hours to complete, during which Business Objects will remain offline.

Please note that reports scheduled to run between Saturday morning and today may rerun, resulting in duplicate reports this morning. You can ignore these duplicates.

Additionally, today’s Office Hours at 3:00pm and Wednesday’s Tech Talk Live at 1:30pm will be postponed.

OIT Maintenance/Updates – Business Objects & Tableau 

On October 5th, the Office of Information Technologies will be performing maintenance on both Business Objects and Tableau.  Business Objects will be upgraded to version 4.3 and will have a significantly new look and feel, designed to simplify navigation and introduce additional features. The Tableau server will be upgraded to the latest version (2024.4.2) and will address several bugs which have been identified.

Look for more information on the Business Objects Upgrade and the new user interface next week.

Dear Team, 

I am writing to share the bittersweet news that Grace Prosniewski will be leaving Development on Tuesday, August 13th. Grace has been an integral part of our overall University Relations team for the past eight years, contributing greatly in her time as a Writer for the Storytelling & Engagement team, and currently as Program Director of Internal Engagement. 

Her work product stretches far and wide, keeping us up to date with Internal Communications, facilitating dialogue and community through the ND Shares series, and inspiring fun in our workday with cookie exchanges, interest groups, and the UR annual tradition of Spooktacular. Her dedication, expertise, and positive attitude have made a lasting impact on all of us. While we are sad to see Grace go, we are also excited for her as she pursues a new journey as Director of Storytelling & Strategic Initiatives in NDHR!

Please join me in thanking Grace for modeling all of the values we have in University Relations, and wishing her success and happiness in this new chapter. Thank you, Grace, for everything you have done for us. Stay Golden!

Best regards, 

James Riley

This Monday, the Development Information Technology and Services team will perform an upgrade to asceND.  The V6.26 upgrade should be completed by 8:00 a.m. and will include updates to correct the Profile Picture error (shown below) and gift processing components.

 

 

 

 

 

 

We ask that if you experience any issues prior to that time, please access the system again when the upgrade process is finished.  

Thank you for your patience and support.  

As of last week, certain visualizations on the fundraiser homepages have been updated with the latest reporting data from asceND. It will be updated daily with current data from the system providing an up-to-date view of their progress towards their goals. 

From their home page, under “My Work” they will now see the bar chart is up-to-date with their progress to goals, ie. production, unrestricted, etc. (No more message about frozen as of 1/10/24)

From the “Comparisons” tab on the homepage, the Metrics and Leaderboards have been updated as well.

One item to note is that while this information has been updated in asceND, the data on the fundraiser dashboard is still from January 10.  We will continue to work on the dashboards and visualizations and keep you posted as more are released.

Many users have reported seeing the following message when accessing records in asceND. Please know that the Development IT&S team is aware of the error and is currently working with our partners at UCI to rectify the issue.  They have informed us that the issue will be resolved in the next software update.

Until then, you may close the message and continue using the system.

Cellular signal strength has been an issue at Eddy Street from day one because the building is a large metal box that blocks signals. Plus, the interior rooms and offices have floor-to-ceiling metal walls which further block the signal.

To improve your cellular calling experience, it is strongly recommended to enable WiFi Calling on your mobile phone. This will allow your phone to utilize the eduroam wireless (and even your home wifi if you have bad cell coverage there) and should help with all calls from your phone. Please use these instructions from the OIT on how to turn on WiFi calling for both iPhone and Android phones.

WiFi Calling Instructions

Beginning in March 2024, all content from more than 34,000 inactive Google & Box accounts will be deleted. This may affect files shared with you from those accounts.

Google Drive: Find at-risk files now

Everyone will now be able to EASILY search their Google Drive for files at risk of being deleted.

In addition, a red label will be added to all native Google Apps files owned by an account pending deletion per the Account Lifecycle Process.

You can use the new Label field in Advance Search to automatically display a list of all files shared with you that are owned by accounts pending deletion.

The IT&S team will be out of the office on Friday, Feb 16 and Monday, Feb 19. In the event of any urgent issue, please contact Carleen Quinlan.