As of last week, certain visualizations on the fundraiser homepages have been updated with the latest reporting data from asceND. It will be updated daily with current data from the system providing an up-to-date view of their progress towards their goals. 

From their home page, under “My Work” they will now see the bar chart is up-to-date with their progress to goals, ie. production, unrestricted, etc. (No more message about frozen as of 1/10/24)

From the “Comparisons” tab on the homepage, the Metrics and Leaderboards have been updated as well.

One item to note is that while this information has been updated in asceND, the data on the fundraiser dashboard is still from January 10.  We will continue to work on the dashboards and visualizations and keep you posted as more are released.

Many users have reported seeing the following message when accessing records in asceND. Please know that the Development IT&S team is aware of the error and is currently working with our partners at UCI to rectify the issue.  They have informed us that the issue will be resolved in the next software update.

Until then, you may close the message and continue using the system.

Cellular signal strength has been an issue at Eddy Street from day one because the building is a large metal box that blocks signals. Plus, the interior rooms and offices have floor-to-ceiling metal walls which further block the signal.

To improve your cellular calling experience, it is strongly recommended to enable WiFi Calling on your mobile phone. This will allow your phone to utilize the eduroam wireless (and even your home wifi if you have bad cell coverage there) and should help with all calls from your phone. Please use these instructions from the OIT on how to turn on WiFi calling for both iPhone and Android phones.

WiFi Calling Instructions

Beginning in March 2024, all content from more than 34,000 inactive Google & Box accounts will be deleted. This may affect files shared with you from those accounts.

Google Drive: Find at-risk files now

Everyone will now be able to EASILY search their Google Drive for files at risk of being deleted.

In addition, a red label will be added to all native Google Apps files owned by an account pending deletion per the Account Lifecycle Process.

You can use the new Label field in Advance Search to automatically display a list of all files shared with you that are owned by accounts pending deletion.

The IT&S team will be out of the office on Friday, Feb 16 and Monday, Feb 19. In the event of any urgent issue, please contact Carleen Quinlan.

As a reminder, today, starting at 5:00 pm crmND access will no longer be available and the Advance system and BEAT will become available as READ ONLY. No gift processing or data inputs (ie contact updates, proposals, contact reports, BEAT Ticket Requests, etc.) will be allowed during the data conversion.

The asceND team will perform a variety of planned activities through 8:00 am (ET) Tuesday, January 16 to migrate and deploy the new Salesforce asceND Platform.  If you are connected to the Advance system at 5:00, your session will automatically be terminated, and you will need to log back in if needed to access information.

If you have any questions or concerns, please contact our departmental IT support team.

At 5:00 pm on Wednesday, January 10, crmND will no longer be available as part of the transition to asceND and the Advance system and BEAT will become READ ONLY.

The data conversion to asceND will begin at that time and we expect asceND will be operable on Tuesday, January 16. No gift processing or data inputs (ie contact updates, proposals, contact reports, etc.) will be allowed during the data conversion. 

The data mart will be frozen and available on 1/11 for reporting with data processed through 1/10.

If you have any questions or concerns, please contact our departmental IT support team.

Protect Your Collaborative Content in Google & Box

Attend an information session to understand the changes occurring with the Google and Box accounts of those who left the University and why this has an impact on you!

In these informative sessions, you will gain insights to:

• Reasons why is this happening
• Implications of when accounts are deleted
• How this directly affects you
• Timeline of when accounts will be deleted
• What you need to do about it now

Also included will be a short demonstration on how to:

• Search for files shared with you in Google
• Identify if a file or folder needs to be moved into a Shared drive
• Create a Google Shared drive & move files/folders to the shared drive
• Access more training resources

We strongly encourage you to sign up for one of the zoom sessions listed below. 

• Tuesday, December 5, 2023 from 11:00 – 11:45 a.m. | Add to Calendar
• Thursday, December 14, 2023 from 4:00 – 4:45 p.m. | Add to Calendar
• Tuesday, December 19, 2023 from 10:30 – 11:15 a.m. | Add to Calendar

Please be aware that the Google & Box Information Sessions will not be available from December 20, 2023, to January 5, 2024. Additional information sessions coming in January 2024.

Team,

In preparation for the transition to asceND Go-Live scheduled for October 23, 2023, we have compiled a few helpful training items that you may review prior to your registered training session. These have been placed in Canvas (the University’s Learning Management System) as part of a course that will ultimately convert into the training criteria for new hires. 

For those gaining access to asceND, you should have received an email stating that you’ve been invited to participate in the course (called asceND).  All you need to do is click on the “Get Started” link and you will be directed to the homepage and available Modules. Feel free to browse through pages to learn how to personalize your profile and navigation bar, execute searches and learn about terminology and data management.

We look forward to sharing more at the upcoming training sessions starting September 25th. If you don’t have a training time on your calendar yet, you will soon!

Get ready to asceND!