Archive for the ‘Printing issues’ Category

Problem solving for MPT (Manual Paper Tray) on printers

Posted on September 16, 2011 in Printing issues

1. Error message – wrong paper size (A4):
– slide the paper glider open so that it goes to the A4 mark
– you may have to change the direction of the paper – the screen on the printer will tell you which way to insert it.

2. Error message – wrong paper size or no paper
-reinsert paper (many times it is not fully inserted)
-slide the paper gliders so they are tight against the paper
-you may have to change the direction of the paper – the screen on the printer will tell you which way to insert it.

I hope this helps!

Lin