Limited spots remain for Frontline Supervision- a university-wide cohort learning series for current supervisors and managers.
Register via Endeavor.
Program Description
Frontline Supervision is a series of eight half-day sessions designed to develop the skills necessary to lead at the frontline of supervision at the University of Notre Dame. Each session provides maximum “how-to” skills which can be applied immediately on the job. The University is committed to training ALL staff who supervise others to ensure a professional and values-based approach to leading people.
As frontline supervisors, participants will need to be able to:
- Understand their role as a “supervisor-leader” in today’s team environment
- Organize time, workspace, and work processes
- Motivate and reinforce good work efforts
- Plan and appropriately delegate work assignments
- Give feedback that positively coaches for good performance
- Learn to confidently conduct difficult discussions about performance issues
- Mediate conflict for a “win-win” resolution
This program is designed to allow leaders to develop and enhance skills within a cohort of up to 25 participants. By creating a shared experience, participants have the opportunity to build relationships with colleagues from different departments and divisions. Learning methods include case studies, small and large group discussions, and practice exercises. Additional tools and activities include:
- Program Design
- Pre-and Post-Training Competency Assessment
- Individual Competency Development Plan
- Pre-work and Supplemental Learning Resources
- Reflective Learning Journals
- Capstone Project at Series Summit
Attendance Requirements
Frontline participants and their managers are required to attend the series Kickoff, which is a pre-program orientation to understand their responsibilities in reinforcing the competencies taught in the program. Participants are also expected to attend the series Summit where they will present their capstone projects. The participants’ managers are invited back for the closing reception immediately after the Summit.
All sessions will be held in the Grace Hall Lower Level Training Room from 8:30 a.m. to 12:00 p.m. The Series Summit will be held at the Morris Inn, Smith Ballroom. Certificates of completion with a possible 3.6 CEUs (Continuing Education Units) are awarded to those attending at least seven sessions and the Summit.
Application Process
To reserve your seat in the Fall 2017 cohort, enroll in Frontline Supervision Cohort 15 in Endeavor. Once the enrollment date has passed, registered participants and their managers will receive a welcome email and calendar invite for the series Kickoff on August 1, 2017.
Schedule
All Regular Sessions: 8:30 a.m. – 12:00 p.m. in Grace Hall, Lower Level Training Room
| DATE |
SESSION |
FRONTLINE COMPETENCIES |
| Tuesday, Aug 1, 2017, from 8:30 a.m. – 10:30 a.m. |
Series Kick-Off |
|
| Wednesday, Aug 9, 2017 |
Roles & Responsibilities of Today’s Supervisor |
Operational Know-How, Interpersonal Interactions, Organizing Time and Tasks |
| Wednesday, Aug 23, 2017 |
Campus Resources, Policies, and Processes |
Operational Know-How, Performance Management, Managing Conflict |
| Wednesday, Sep 6, 2017 |
Healthy Boundaries: Encouraging Positive Behavior at Work |
Interpersonal interactions, Fostering Teamwork, Managing Conflict |
| Wednesday, Sep 20, 2017 |
Fostering Good Performance |
Performance Management, Managing Conflict, Developing Others |
| Wednesday, Oct 18, 2017 |
Prioritizing, Planning, Organizing, and Time Management |
Organizing Time & Tasks, Interpersonal Interactions |
| Wednesday, Oct 25, 2017 |
Effective Communication and Coaching Skills |
Communicating with Clarity, Interpersonal Interactions, Developing Others |
| Wednesday, Nov 8, 2017 |
Delegation and Feedback |
Developing Others, Organizing Time and Tasks, Communicating with Clarity |
| Wednesday, Nov 29, 2017 |
Dealing with Conflict and Change Management |
Change Management, Managing Conflict, Fostering Teamwork |
| Wednesday, Dec 6, 2017, from 8:00 a.m. – 6:00 p.m. |
Series Summit and Closing Reception |
|
More information
For more information, please contact: Mary Adeniyi at madeniyi@nd.edu or x1‑3013.
