Felicia Added Reference Blog to Favorites

Posted on September 20, 2011 in Uncategorized by Felicia

Sherri requested that we open this blog daily and leave it up. So I bookmarked it and moved it to the top of the list. Happy Blogging!

Problems with KIC Scanners

Posted on September 18, 2011 in Uncategorized by Crista

The past two weekends when I have worked on Sundays, the KIC scanners have not been working when I arrived. Last week both scanners appeared to be working, but students were complaining that they were not receiving the emails sent by the scanners. I tested both scanners and found this problem to be true; I never received any emails I sent (and I tried sending emails to both ND and non-ND email addresses). Today, the scanner on the left was having this same problem, and the scanner on the right would not even open up the KIC program. All I knew to do was restart the machines, which did not help. What should I do if/when this problem arises again? Is there anything that can be done on a Sunday?

Thanks!
Crista (Graduate Assistant)

Problem solving for MPT (Manual Paper Tray) on printers

Posted on September 16, 2011 in Printing issues by Linda

1. Error message – wrong paper size (A4):
– slide the paper glider open so that it goes to the A4 mark
– you may have to change the direction of the paper – the screen on the printer will tell you which way to insert it.

2. Error message – wrong paper size or no paper
-reinsert paper (many times it is not fully inserted)
-slide the paper gliders so they are tight against the paper
-you may have to change the direction of the paper – the screen on the printer will tell you which way to insert it.

I hope this helps!

Lin

Ask A Librarian

Posted on September 15, 2011 in Uncategorized by Leslie L Morgan

The Hesburgh Libraries has a phenominal Service to library patrons at the University of Notre Dame. This service provides Reference assistance via Chat, Texting, Telephone, E-Mail, Scheduling a Research Consultation or coming into the Hesburgh Library and seeking help from a Librarian.

Ask A Librarian: http://asklib.nd.edu/

Leslie 

 

 

Lin D

Posted on September 15, 2011 in Uncategorized by Linda

I understand Lin D made an alum very happy. She certainly hasn’t lost her reference skills!

Let’s start using this to post comments related to the reference desk.

Posted on September 14, 2011 in Uncategorized by Sherri

I have created a blog for us to use to post important information. We will still use the wiki to keep more permanent information but this is a good place to post short announcements, ask questions, etc.