Design Thinking Like the Client

This article demonstrates how using the design thinking method of putting yourself in the shoes of the consumer can be a very useful skill for attorneys interacting with clients, and thereby help attorneys provide superior services for those clients.


One thought on “Design Thinking Like the Client

  1. This article makes me question why we aren’t required to take a design thinking or client communication course in law school. Learning how to communicate effectively would help save the client money and avoid frustration.