In this post, I would like to reflect on a critical incident that occurred since I arrived in my study abroad country. Recently, I had to have a conversation with the program manager responsible for arranging my Spanish classes. The purpose of this discussion was to request a change in host families as my current family resides quite far from the town, making it challenging for me to socialize in the evenings after the bus route ends in the late afternoon.
At the moment of the conversation, I remember feeling quite nervous. I spent time rehearsing my story and planning out what I was going to say. However, once I had the opportunity to speak with the program manager, I felt a sense of relief and assurance. The situation was resolved satisfactorily, and I was content with the outcome.
From my perspective, this incident involved elements of culture that influenced the way I approached the conversation. In Costa Rica, I discovered that people tend to be less conflict-oriented. They prefer expressing their discontent or dissatisfaction in a more subtle and pleasant manner. This cultural norm meant that I needed to find a way to convey my request convincingly without coming across as rude or demanding, respecting the local cultural expectations of conflict resolution.
Considering the program manager’s point of view, I believe they were also influenced by cultural elements. They likely valued maintaining a harmonious and positive environment, which aligns with the cultural preference for non-confrontational communication. Their willingness to listen and find a solution without creating unnecessary tension further highlights the cultural elements at play in our interaction.
If I were to use a metaphor to describe this experience, I find the camera lens metaphor fitting. What initially seemed like a simple resolution to a problem became more complex due to the cultural differences in conflict resolution. The varying degrees of sharpness and blurriness symbolize the need to navigate between cultural norms while still addressing my concerns effectively.
From this experience, I have discovered the significance of being aware of cultural differences and prioritizing cultural understanding in my interactions. While I was fortunate to have received orientation about these cultural nuances from my program, it has underscored the importance of proactively seeking knowledge about cultural norms in the future. Understanding and respecting the cultural expectations of a country or a particular group of people will undoubtedly be a higher priority on my list moving forward.